Accounts Receivable Director for Nursing Home Billing Office - Connect Senior Care

Position Overview: As the Accounts Receivable Director for our nursing home billing office, you will be responsible for overseeing all aspects of accounts receivable management, ensuring accurate and timely billing, collections, and revenue cycle management. You will lead a team of billing specialists and coordinators, ensuring compliance with regulatory requirements and optimizing cash flow for the organization.

Key Responsibilities:

1. Billing Operations Management:

   • Direct and supervise the billing team in processing claims, invoices, and statements accurately and efficiently.
   • Monitor billing processes to ensure timely submission of claims and adherence to payer requirements.
   • Review and analyze billing reports to identify trends, issues, and opportunities for improvement.

2. Accounts Receivable Oversight:

   • Manage accounts receivable aging and collections processes.
   • Develop strategies to reduce aging AR and improve collection rates.
   • Resolve escalated billing and collection issues promptly and effectively.

3. Financial Reporting and Analysis:

   • Prepare and present financial reports related to accounts receivable, billing, and collections.
   • Conduct regular analysis of AR metrics to track performance and identify areas for improvement.
   • Collaborate with finance and accounting teams to ensure accuracy in financial statements.

4. Compliance and Regulatory Compliance:

   • Stay updated on regulatory changes and requirements related to healthcare billing and reimbursement.
   • Ensure compliance with HIPAA regulations and other healthcare billing standards.
   • Implement policies and procedures to maintain compliance and mitigate risks.

5. Team Leadership and Development:

   • Recruit, train, and mentor billing staff to ensure high performance and professional growth.
   • Foster a collaborative and positive work environment within the billing office.
   • Conduct regular performance evaluations and provide constructive feedback to team members.

6. Revenue Cycle Optimization:

   • Identify opportunities to streamline revenue cycle processes and improve efficiency.
   • Work closely with IT and other departments to implement billing system enhancements and upgrades.
   • Participate in strategic planning to achieve financial goals and objectives.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, or related field; Master’s degree preferred.
• Proven experience (5+ years) in healthcare billing, revenue cycle management, or accounts receivable management, preferably in a nursing home or long-term care setting.
• Strong knowledge of Medicare, Medicaid, and third-party payer billing regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in billing software PCC and MS Office Suite; experience with electronic health records (EHR) systems preferred.

Attributes:

• Detail-oriented with strong analytical skills.
• Ability to prioritize and manage multiple tasks effectively.
• Problem-solving mindset with a proactive approach to resolving issues.
• Commitment to continuous improvement and professional development.

Working Conditions:

• Office-based environment in our Lakewood Corporate office.
• Regular business hours with occasional overtime during peak periods.
• May require occasional travel for meetings, training, or conferences.

Note: This job description is intended to convey information essential to understanding the scope of the Accounts Receivable Director position and is not exhaustive. Duties and responsibilities may evolve based on organizational needs and priorities.