Accounts Receivable Manager - Parrot

Parrot is an AI-first technology company empowering attorneys to get more from depositions. Trusted by leading insurance companies, law firms, and Fortune 500 companies alike, Parrot blends the proficiency of 100% reliable, highly-trained reporters with cutting-edge technology and artificial intelligence, ensuring smooth scheduling, immediate rough drafts, and real-time deposition summaries.

As a trusted partner for efficient court reporting services and its leading technology platform, Parrot enables its customers to unlock faster and better outcomes for their clients.

We are looking for an Accounts Receivable Manager to lead our AR team, focusing on sophisticated billing processes and soft collections. The ideal candidate will have significant experience in legal billing or other professional services billing and a tactful approach to receivables management, particularly using Stripe or similar digital payment platforms.

Process Mastery Oversee the complete accounts receivable cycle, emphasizing legal billing practices and the use of Stripe for invoice generation, payment processing, and financial reconciliation.

Soft Collections Implement and manage soft collection strategies that maintain positive client relations while ensuring timely payment of invoices.

Lead, mentor, and coach a team of accounts receivable specialists to enhance performance, development, and job satisfaction.

Develop and implement policies and procedures that reduce the time to collect receivables and maintain accurate records.

Collaborate with sales and customer service teams to resolve discrepancies and handle billing issues, ensuring a high level of customer satisfaction.

Prepare weekly, monthly, and quarterly financial reports on accounts receivable status.

Manage cash flow forecasts related to receivables and report significant issues to management.

Ensure compliance with internal policies and external regulations.

Drive continuous improvement initiatives within the accounts receivable department using technology and innovative practices.

Proven experience as an Accounts Receivable Manager or similar role.

Strong understanding of billing and financial management, including familiarity with Stripe invoicing software or equivalent.

Excellent leadership abilities with experience as a player coach, actively engaging in both strategic and day-to-day operations.

Strong analytical skills and attention to detail.

Excellent communication and interpersonal skills, capable of working with diverse teams and clients.

Proficiency in MS Office and accounting software; knowledge of CRM systems is a plus.

Equity. We value an owner's mentality - all our employees earn equity at Parrot!

Hybrid, flexible work. The flexibility to work from home, with the opportunity to travel and work with your colleagues from our offices in select hubs.

Health benefits. Highly competitive medical, dental and vision benefits for all full-time employees.

Unlimited paid time off. We not only give you the opportunity to take the time off, but we also encourage you to do so. We want all our colleagues to enjoy time away from the grind.

Parroteer Days. In addition to all public holidays, we provide four company-wide holidays annually. We do this to ensure our Team reflects on our successes and takes a moment for true time away.

Parental leave. We offer two months of paid parental leave -- regardless of your status as a primary or secondary caregiver.

Mental health. Annual subscription to meditation and mindfulness platform to help you focus on your mental health and happiness.

Physical health. Access to fitness classes and facilities in your location through a company-wide membership program.

Referral Program. It's no secret A players hire A players, and we expect everyone at Parrot to wear a hat in recruiting. In fact, we incentivize it with a generous referral bonus for each successful referral you make.

We are an equal opportunity company and highly value diversity in our team. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you're interested in what we're building, let's connect.