Accounts Receivable Manager - Mayer Brown LLP

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Finance - Operations department in our Chicago office as an Accounts Receivable Manager.

The Accounts Receivable Manager, in support of the Assistant Director of Accounts Receivable, oversees daily operations of the Firm’s North American Accounts Receivable team, focusing on effective client collections and partner accounts receivable needs. Primary responsibilities include supervising and managing a team of collectors, providing exemplary service to partners and clients, implementing collection strategies and ensuring adherence to Firm policies. This role supports the Assistant Director in executing departmental strategies, driving operational and service excellence, problem-solving and fostering innovation.

Essential Functions: 

• Leads the collections operations of the U.S. Accounts Receivable team
• Ensures the Accounts Receivable team is executing the defined departmental collection strategy
• Leads, trains and mentors departmental staff
• Develops strong relationships with Firm partners, clients, and colleagues
• Leverages data insights, metrics and KPI’s to inform strategic decisions, enhance performance measurement and optimize collections effectiveness
• Fosters a collaborative, innovative and empowering culture
• Masters departmental software applications; leads upgrades and optimal utilization of same
• Serves as the lead for departmental projects, application upgrades and special requests
• Regularly meets with the Assistant Director of Accounts Receivable to discuss departmental performance, mentoring of the team, areas of concern and/or any opportunities for improvement
• Supports pursuit of client payments when appropriate
• Performs ad hoc requests and other duties as assigned

Education/Training/Certifications: 

• Bachelor’s degree required, Accounting, Finance or Business Administration strongly preferred
• An equivalent combination of education and/or experience may be considered in lieu of the degree when experience is directly related to the needs and expectations of the role 

Professional Experience:

• Minimum of six years of related experience in the professional services industry, required
• Minimum of two years supervisory experience, required
• Collections experience, required
• Experience in legal or other professional services environment, strongly preferred 

Technical Skills:

• Advanced proficiency in the Microsoft Office suite, required
• Expertise with financial and collection software, required
• Sophisticated acumen in data analysis and tools, strongly preferred 

Performance Traits:

• Projects a strong, credible leadership presence within the team and Firm
• Demonstrates a natural inclination toward providing exemplary service and upholding high standards of excellence
• Cultivates strong relationships and fosters trust among partners, clients and colleagues
• Strives for continuous improvement by assessing current practices, seeking feedback, staying updated on industry trends and implementing best practices
• Communicates clearly and professionally, with refined verbal articulation and precise written correspondence
• Applies disciplined organizational skills and effective prioritization to consistently achieve desired results
• Demonstrates resilience and composure in challenging situations, maintaining focus and determination to overcome obstacles
• Takes accountability for actions and outcomes
• Possesses a genuine propensity for self-reflection, collaboration and teamwork
• Demonstrates sharp critical thinking, problem-solving and analytical skills
• Is honest, trustworthy and reliable 

Management Accountabilities:

• Departmental performance and achievement of assigned goals
• Timely addressing of performance issues
• Recruiting, interviewing and transition of assigned staff
• Annual performance assessment process
• Professional development, training and mentoring
• Staff PTO

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401 (k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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