Accounts Receivable Manager - Apex Service Partners

Apex Service Partners LLC - Overview

Apex Service Partners is the largest residential services company in the United States, providing HVAC, plumbing and electrical services.  The company partners with world-class service providers in each of its markets and has assembled the industry-leading national platform, serving customers in 42 states. Apex focuses on leveraging the power of people to build a strong network of industry leaders who can share resources, best practices and expertise in order to deliver unparalleled service to customers and opportunities for employees.

Apex is backed by Alpine Investors, a people-driven private equity firm committed to building enduring companies by working with, learning from, and developing exceptional people. Alpine specializes in investments in the software and services industries. Alpine’s People First strategy includes a talent program that allows Alpine to bring leadership to situations where additional or new management is needed post-transaction. Alpine has $16 billion in assets under management and has three offices in San Francisco, New York, and Salt Lake City.

Job Description – Manager of Retail Accounts Receivable

Mission of the Role:

The Manager of Retail Accounts Receivable for Apex Service Partners will be a critical leader and manager, participating in building a best-in-class retail accounts receivable organization that has strong relationships with internal and external business partners at the Company.

The Manager of Retail Accounts Receivable must be a change agent with a strong understanding of accounts receivable operations.  This individual will build a consolidated retail accounts receivable team that effectively manages accounts receivables, which includes efficient, sustainable processes, timely payment receipt, and continuous monitoring of retail accounts receivable with results timely reported to leadership.  This individual will interact with and motivate a geographically diverse team in a fast-paced environment.  Excellent organization and communication skills are required for this role.

Responsibilities:

• Build the consolidated retail accounts receivable function by defining roles and responsibilities and standardizing processes that are sustainable
• Manage and oversee the daily operations of the retail accounts receivable department
• Oversee the timely reporting to our business partners and subsequent collection of retail accounts receivable
• Monitor national retail account details for non-payments, short-payments, delayed payments or other irregularities which are not in accordance with the national retail contract
• Follow up on outstanding and short payments and resolve queries in a timely manner
• Reconcile and analyze the retail accounts receivable general ledger balance on a monthly basis
• Collaborate and build strong relationships with internal and external business partners to ensure efficient processes
• Lead a geographically diverse team
• Provide weekly reporting on accounts receivable positions and action steps on aged balances to business partners
• Design and maintain internal controls and documentation to effectively manage financial risk
• Continuously identify areas for process improvement and implement changes to increase efficiency and accuracy
• Mentor and develop team members to create an environment that encourages an openness to transformation
• Identify training opportunities to enhance the team's capabilities

Qualifications & Experience:

• 7+ years of experience that includes an Accounts Receivable Manager role
• Bachelor’s degree in accounting, finance or business
• Strong knowledge of accounting principles, procedures and regulations
• A change agent mindset with experience in process transformations
• Ability to manage multiple and/or conflicting responsibilities and make complex decisions
• Ability to lead teams through organizational change with excellent communication and the ability to engage and influence stakeholders at all levels
• Leadership skills to guide and inspire a diverse team and an ability to foster a collaborative and high-performance work environment and culture
• Flexibility and adaptability to navigate through a dynamic and evolving environment
• Ability to quickly adjust strategies based on changing circumstances
• Strong interpersonal skills with the ability to work internally across all teams as well as externally with partners and vendors

Personal Characteristics:

• Analytical – finds meaning and action in numbers, and is data-driven
• Excellent communicator – written and oral
• Resourceful – figures out how to achieve results creatively with finite resources
• Thrives in a nimble, lean, fast-paced entrepreneurial environment
• Works collaboratively and energetically
• Impeccable integrity and ethical standards
• Self-aware, accepting, honest, open, and respectful of others
• Ability to create and execute on processes for professionalizing family-owned businesses using best practices
• An undying commitment to personal growth and development

Other:

Location: Tampa, FL

Compensation: Competitive

Other Benefits: medical, dental and vision coverage, competitive PTO, sick days, and holidays, 401k matching