Accounts Receivable Specialist - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Specialist, Accounts Receivable at RXO, you will review, research, and resolve disputed invoices. You’ll play a critical role in maintaining positive client relationships while positioning yourself and the company for long-term success.

What your day-to-day will look like:

• Research, audit, and correct disputed invoices submitted by internal and external customers
• Determine root cause of disputes, report process deficiencies and recommend needed improvements
• Research invoices for billing accuracy; ensure compliance with Sarbanes-Oxley Act (SOX) audit requirements
• Audit and process rebate incentive payments
• Process corrections and disputes (DRPs, WNI appeals, MASS re-rates and overcharge claims); partner with other departments to ensure accurate invoicing and dispute resolution
• Prepare and submit coding requests; perform imaging
• Respond to customer telephone and email inquiries in a timely manner; maintain departmental productivity goals

What you’ll need to excel:

At a minimum, you’ll need:

• 1 year of experience in freight transportation or logistics

It’d be great if you also have:

• Bachelor’s degree or equivalent related work or military experience
• Advanced computer skills with an emphasis on Microsoft Office (Excel)
• Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals
• Solid ability to interpret contracts and research data to determine the root cause of issues
• Excellent verbal and written communication skills, including a professional appearance and demeanor, excellent phone etiquette and a good vocabulary

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .