Accounts Receivable Specialist - Ferretti Search

The Accounts Receivable Collection Specialist contacts clients to collect missed and outstanding payments. The self-driven and competent Accounts Receivable Collection Specialist should be professional, trustworthy and able to work independently. Preferably has experience with large volumes of data and numbers.

Responsibilities:

• Manage open aging of assigned accounts to ensure timely payment by assisting customers with payment processing via ACH, check or online portal
• Follow up with overdue invoices to reduce delinquency for assigned accounts and record promise-to-pay
• Interact with customers to resolve outstanding collection issues and keep good customer relationships
• Partner with credit control to identify high-risk accounts and mitigate collection risks
• Apply cash receipts and investigate unidentified payments
• Review and approve client refunds
• Review and approve account suspension due to delinquent invoices
• Cooperate with external collection agency on bad debt accounts
• Partner with corporate engineering teams to optimize accounting system and implement new processes
• Work collaboratively with sales operations, legal and sales to drive best practices in collection procedure
• Perform other projects as needed

Requirements:

• High School Diploma or GED preferred
• 2+ years of experience as a Collection Specialist or similar role
• Excellent knowledge of billing procedures
• Knowledge of various collection techniques
• Working knowledge of MS Office
• Knowledge of collection laws and regulations
• Excellent communication and interpersonal skills
• Shift requirement: Monday – Friday; 9AM-5:30PM
• Problem-solving and critical-thinking skills

Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.