Accounts Receivable Specialist - Elemica

Interested in a career that bridges the gap between Supply Chain and Technology?

Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an Accounts Receivable Specialist. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our clients’ expectations.

Our Values

At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community:

• Curiosity – We delight in the discovery of new challenges and feel compelled to solve them
• Integrity – We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners
• Accountability – We show up and deliver measurable, meaningful business value. Consistently.
• Passion – We have a shared enthusiasm for transforming our clients’ supply chain

What’s In It For You?

• Hybrid work location
• Inclusive parental leave policy that supports all parents and careers
• Health & Voluntary/Pet Insurance Options
• Paid Time Off & Holidays
• Retirement savings and bonus programs
• Quarterly employee engagement events
• Wellness & Mental Health Initiatives
• Generous Employee Referral Program
• Fun work environment

Responsibilities & Objectives

Reporting to Elemica’s VP of Financial Operations, this position will also interact with the CFO. The Accounts Receivable position focuses on collecting and reconciling customer disputes within our global customer base, controlling and preventing the continuation of outstanding past due receivables while ensuring customer satisfaction and proactive sales engagement. This individual will be expected to provide accurate reporting in Sage/Intacct, as well as handle and appropriately prioritize multiple projects.

What You’ll Do

• Provide professional and timely resolution to clients for past due/disputed invoices while maintaining a heavy focus on customer retention
• Analyze contracts to determine customized and appropriate course of action
• Ensure contractual policies and procedures are correctly followed to support receivable requirements/deadlines
• Assist in monthly state sales tax returns (training provided)
• Perform other duties as required

What You’ll Need

• 2-5 years of experience in Collections, Accounts Receivable, SaaS and/or chemical/oil/gas industry, preferred
• Provide excellent customer service to clients and internal stakeholders
• Excellent negotiation skills, ability to gain trust and confidence with clients, management, and peers
• Demonstrable ability to proactively communicate and/or escalate known issues
• Knowledge and experience working with MS Office Suite; can leverage Excel for data visualization
• Independent time management skills and ability to meet deadlines
• Ability to identify root cause issues, proactively come to the table with potential solutions
• Excellent verbal and written communication skills
• Collaborate cross-functionally with internal stakeholders; billing, sales and operations

Education

• Bachelor’s Degree preferred

Who We Are

Elemica offers a state–of–the–art supply chain execution platform and ecosystem network in client, supplier, and logistics orchestration, promoting new efficiency and profitability for leaner and more fully optimized supply chains. Elemica’s global clients achieve significant value from reduced cost of operations, faster process execution with fewer resources, removal of transactional barriers, and seamless information flow between systems, internal teams, and business partners. Our Go-to-Market team focuses on solutions for executive change agents including Procurement, Commercial, Logistics, CoE, and Digital leaders, CIOs and Supply Chain Officers.

It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a ‘security first’ approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties