ACH, Swift, Wires Banking Analyst at Kforce Inc.
Chicago, IL 60631
About the Job
- Our focus is diverting to Treasury/Commercial Center resource
- Working incoming requests for assistance from the Line of Business, reviewing information submitted by the line of business and determining if any additional information is necessary to log the case into Company's case management system
- Assist in building system documentation for IT support team
- Troubleshooting issues logged by recreating the issue in the test environment
- Assist in the testing of upcoming releases of the Commercial Online Banking application
- Serve as a backup to questions/issues with the Commercial Online Banking billing program
- Escalate issues to supervisors as needed
- Work with the rest of the TM IT team to update support materials and processes
Requirements:
- Fiserv-Commercial center experience
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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