Actimize Support Specialist at Net2Source Inc.
Charlotte, NC 28245
About the Job
Net 2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants.
Please find below the job description.
Position: Actimize Support Specialist
Location: Charlotte, NC / Iselin, NJ (Hybrid)
Type: Long Term Contract
Notes: (not much development to be done, only support)
Keywords: Actimize Support; SAM or WLF/ IFM
Job Description:
Must Have's:
If you are interested, please forward your resume to , You can also reach me at (+1-).
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Awards and Accolades:
Regards,
Amir Ahmad
Account Manager
Net2Source Inc.
Global HQ Address 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Office: x 428 (EXT )| Cell: +1- | Fax: | Email:
Web: | Social: | |
Please find below the job description.
Position: Actimize Support Specialist
Location: Charlotte, NC / Iselin, NJ (Hybrid)
Type: Long Term Contract
Notes: (not much development to be done, only support)
Keywords: Actimize Support; SAM or WLF/ IFM
Job Description:
- Receive, acknowledge, resolve/dispatch Incident tickets
- Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix
- Perform code changes as required to restore services
- Monitor application health status & monitor log/dashboard to identify issue proactively
- Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues
- Support the batch processing cycle and resolve any abends
- Identify and share efficiency ideas and opportunities to customer for implementation
- Provide proactive issue resolution to items
Must Have's:
- 2 yrs minimum experience as an Actimize Support
- Experience on Actimize AIS/RCM/ActOne for at least 3-5 years
- Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years
- Strong knowledge on Actimize application support on ( SAM or ( WLF / IFM ) ) for at least 2+ years in a complex environment
- Conversant with Incident Management, Problem management methodology
If you are interested, please forward your resume to , You can also reach me at (+1-).
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Awards and Accolades:
- America's Most Honored Businesses (Top 10%)
- Awarded by USPAAC for Fastest Growing Business in the US
- 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
- Fastest 50 by NJ Biz (2020, 2019, 2020)
- INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
- Top 100 by Dallas Business Journal (2020 and 2019)
- Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
- 2019 Spirit of Alliance Award by Agile1
- 2018 Best of the Best Platinum Award by Agile1
- 2018 TechServe Alliance Excellence Awards Winner
- 2017 Best of the Best Gold Award by Agile1(Act1 Group)
Regards,
Amir Ahmad
Account Manager
Net2Source Inc.
Global HQ Address 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Office: x 428 (EXT )| Cell: +1- | Fax: | Email:
Web: | Social: | |
