Adecco @ Cruise: Driverless Support Specialist at Adecco USA

Hiring immediately for this Driverless Support Specialist job at Cruise LLC. Weekly pay with rates of $19.50/hr - $21.50/hr depending on shift

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every worker can do their best work. Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products.

Cruise partners with our staffing vendors to bring exciting contingent opportunities to qualified candidates. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join our contingent workforce through our staffing vendors.

What You’ll Be Doing:

• Uphold Cruise’s Safety First culture

• Operate an autonomous vehicle (AV) manually or in autonomous in a public space or Cruise private property, with and without occupants and for testing and non-testing purposes.

• Monitoring and logging responsibilities and providing verbal feedback/directions about AV’s environment. Completing timely and detailed ride reports for operations and engineering teams.

• Alternate between driving and notetaking functions every two hours for up to an entire shift.

• Respond to situations in the field when AVs are unable to continue autonomous operations, including manually driving to an incident site; triaging, recovering, and retrieving AVs; interacting professionally with parties while on location to include remote stakeholders, customers, first responders, law enforcement, and tow truck operators; completing incident documentation and reporting; and potentially transporting customers to a determined destination.

• Perform Cruise vehicle readiness duties including manually driving vehicles between facilities and to charging stations, parking and staging vehicles, charging vehicles at Cruise facilities and at public charging stations, performing systems fire-up and functional checks, and cleaning and disinfecting vehicles.

• Perform operational support duties including using Cruise’s proprietary software, using Slack to assist with troubleshooting and operational needs, deploying and returning AVs to facility, performing vehicle safety and integrity checks, and executing ‘Lost and Found’ procedures.

• Raising opportunities for improvement from systemic issues observed; strategize and make recommendations for improvements

• Ensuring the success of the shift by meeting service-level agreements

• Assisting with special projects across teams to deliver on interdependent KPIs

• Participating in the ongoing training and mentoring of new team members

• Performing other ad hoc, job-related duties as assigned, including those in support of AV testing, delivery and other community support and/or pilots

What You Must Have:

• Prioritization of safety and maintain a safety-first mindset, while following all safe work practices and policies

• Comfort working in a fast-paced environment, including interacting with the public

• Currently hold an active, valid regular driver's license from state where based

• Successful completion of a background check, drug screen, and DMV Motor Vehicle Record check, as required by the local market (which might include Department of Transportation drug testing)

• Ability to drive and/or ride in vehicle alternating roles for up to eight hours/day

• Ability to remain alert and extremely focused for up to two-hour uninterrupted blocks of time

• Ability to accurately type and read on a laptop in a moving vehicle

• Ability to give and receive clear, prompt, and understandable verbal and written communications 

• High attention to detail

• Ability to safely operate a vehicle in accordance with Cruise safety protocols and applicable law. This includes, but is not limited to: having a sufficient range of motion to frequently turn a steering wheel, operate the accelerator and brake, check blind spots and evaluate the environment, and maintaining appropriate air bag clearance

• Ability to tolerate occasional abrupt starts, stops, turns, and maneuvers associated with driving or taking control of the AV in both training and daily job functions

• Ability to regularly perform physical work including, but not limited to, stooping, lifting, and moving up to 30 pounds and walking up and down flights of stairs

• Computer literacy with an emphasis on laptop usage.  Expectations include skills such as navigating through multiple accounts and windows quickly, using common keyboard shortcuts, and using various software programs to include instant messaging. Must type a minimum of 20 wpm.

The above physical demands describe the general nature of work being performed of the role, and are not intended to be an exhaustive list. You must be able to perform all essential job qualifications with or without a reasonable accommodation. If an accommodation is required, please contact

Bonus points! 

• Previous service level operations experience

• Operational experience with a large, 24/7 business

• Mobility or transportation experience, particularly with a large fleet

• Entrepreneurial experience/ownership mentality or other innovation history

• Enthusiasm for the potential of autonomous driving to move life forward in our cities and improve road safety

 Work Schedule:

• 40 working hours/week, 8.5 hour shifts (including one 30 min unpaid meal break), and two consecutive days off (subject to operational needs)

• You may be required to work nights and/or weekends

Benefit offerings available for our associates include medical, dental, vision, life insurance. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs and any other paid leave required by federal, state or local law where applicable.

Pay Details: $19.50 to $21.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance