Adjustments Specialist I 2024-17888 - Trustmark National Bank

This is a job for a Adjustments Specialist I position with a company located in the Jackson, MS area.  Overview: The Adjustments Specialist will be responsible for completing assigned adjustment functions and duties, such as investigating incoming requests for processing errors to decide the necessary method to resolve them and make the appropriate disposition

Responsibilities: Investigate incoming adjustment requests such as encoding errors, missing items, posted twice, non-conforming images, and undetermined differences, then decide the necessary method to resolve the processing error and make the appropriate disposition

Initiate and or follow up for responses to clear exceptions for balancing/reconciling accounts

Process state warrants

Communicate with other business entities, financial institutions, and areas of the bank to establish relationships for escalating and expediting issues, exceptions, and requests for resolution

Assist other associates on assigned duties as needed

Perform additional duties as assigned

Qualifications: High school education or equivalent

Solid math skills with some knowledge of balancing/reconciling procedures

Good time management and organizational skills

Good written and verbal communication skills with the ability to learn quickly, meet strict deadlines, and adhere to policies, procedures, regulatory requirements, and instructions

Basic computer, calculator, and MS Office skills (Word, Excel, Outlook)

Ability to work independently and as part of a team

People-oriented with customer focus

Previous banking experience with general knowledge of Deposit

Operations, bank operations, and industry

Basic understanding of the check clearing system through the Federal Reserve and other banks

Knowledge of the deposits system, reporting applications, and the general ledger Trustmark is proud to be an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law

Upon request, reasonable accommodations will be made for all qualified individuals with disabilities.  Equal Opportunity Employer/Females/Minorities/Individuals with Disabilities/Protected Veterans

 

EOE/M/F/V/D.