Admin 1 - Admin Svcs - Maximus Services, LLC

Maximus is thrilled to offer a great opportunity for an Admin 1 - Admin Services role within our Wisconsin FoodShare Employment and Training (FSET) project. This position supports crucial administrative functions, helping participants build self-sufficiency through job training and employment services across Wisconsin.

This is a remote, full-time position with Monday through Friday hours. The ideal candidate must reside in the state of Wisconsin.

Why Join Maximus?

- Competitive Compensation - Quarterly bonuses based on performance included!

- ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- ️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program.
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.

- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.

- Type or generate letters and other documents as necessary.

- Assist in the maintenance of the office record and filing systems.

- Retrieve, log, and route correspondence (faxes, email, letters, etc.).

- Prepare and log outgoing and incoming shipments.

- Ensure document control of mail and project correspondence.

- Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary.

- Backup support for recording and providing meeting minutes within the required time frame as necessary.

- Make reminder calls for orientation appointments related to employment, housing resources, and childcare, ensuring participants are well-prepared and informed.

- Monitor Med-Chat interactions and effectively communicate with program participants, addressing their questions and providing necessary support.

Minimum Requirements

- High School diploma, GED, or equivalent required.
- 0-2 years of experience required..

- High School Diploma or GED required

- 0-2 years of relevant experience or equivalent education

- Ability to manage multiple tasks efficiently

- Proficiency in navigating multiple systems and utilizing technology

- Excellent communication skills

- Ability to work independently

- Must reside in the state of Wisconsin

Home office requirements:

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.