Admin Support - U-Haul
Phoenix, AZ
About the Job
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
Position's Primary Function:
The primary function of the Credit Card Processing Admin Support role will be to assist the credit card team in conducting payment research, taking incoming calls/responding to emails from customers or internal/external team members, and other various administrative tasks.
Essential Duties:
- Manage incoming phone calls and emails regarding customer issues and/or transaction details pertaining to current or past rental contracts.
- Research and confirm charges/refunds from multiple departments/sources and reprocess as necessary
- Efficiently manage time and handle high volume environments.
- Gather information needed for charges/refunds that need to be processed throughout the day.
- Perform with minimal supervision while maintaining high level of confidentiality
- Ability to work Saturdays as required
- Perform other duties as assigned
Minimum Qualifications:
- Ability to navigate and use multiple computer programs including Microsoft Office
- Excellent verbal and written communication
- Positive, upbeat, self-motivated with a “can-do” attitude.
Perks of joining the U-Haul fleet:
Get your career moving with a company who empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Here are just some of the programs U-Haul has available:
- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University®
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sickdays
- Employee Stock Ownership Plan (ESOP) 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- MetLawLegal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLockIdentity Theft
- Savvy consumer wellness programs- from health care tips to financial wellness
- Dave Ramsey’sSmartDollarProgram
- U-HaulFederalCreditUnion
- Wellness Program
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
