Administrative Assistant 3 - Smart Gauge Staffing LLC

Short Description:

Provides administrative support. Duties may include researching multiple databases, data entry, document analysis, filing, preparing outgoing mail, sorting incoming mail, and other duties as required.

Complete Description:

Overview

4 to 5 years of experience. Involved in a variety of administrative duties involving judgment in the application of relatively standardized administrative precedents, policies, and procedures.

Duties

• Enter provider enrollment information with 100% accuracy and within 3 business days.
• Communicate professionally with clients to request additional information and follow up on those requests until task is complete.
• Make supervisor aware of any questions you have about data entry before you enter the data and respond to customer.
• Perform filing, document storage preparation, and other administrative duties. Assist Dedicated Funds staff with special projects.
• Analyze medical malpractice filings to verify information is complete and accurate; and enter information in database with 100% accuracy and within 10 business days of receipt.
• Review incoming documents to identify information to be redacted. Determine whether they should be scanned, filed, or routed to other staff.

Job Requirements

• Strong customer service skills
• Basic knowledge of computer procedures, familiarity with Microsoft Office products
• Ability to draft email correspondence using correct grammar, spelling, and punctuation
• Ability to attend to detail and maintain accuracy and confidentiality
• Strong organizational skills
• Ability to consistently work Monday-Friday, 37.5-hour week

Difficulty of Work

Incumbent uses judgment to recommend appropriate methods and procedures to handle a wide range of situations encountered. Individual cases may involve multiple variables to be considered which could significantly affect possible outcomes for the program involved.

Skills

• Prior experience as administrative assistant: Required, 4 Years
• Prior customer service experience: Required, 2 Years
• Basic knowledge of computer procedures, familiarity with Microsoft Office products: Required
• Ability to draft email correspondence using correct grammar, spelling, and punctuation: Required
• Strong attention to detail with ability to maintain data entry accuracy and confidentiality: Required
• Strong organizational skills: Required

Questions:

• Ability to consistently work on-site Monday-Friday, flexible hours between 7am and 5pm, 1/2 or 1 hour lunch, 37.5-hour week. Do you accept this requirement?
• Duration of position is through the end of fiscal year 2025. Do you accept this requirement?

Agency Interview Type:

Phone and in-person

Work Arrangement:

Onsite