Administrative Assistant - ADV - LanceSoft Inc

Job Title:              Sr. Administrative Assistant 
Job Duration:      12+ months Contract 
Est. Pay Range    $30 – 35/hr. on W2 
Location                Sacramento, CA 95834 (Onsite)

Overview/ Responsibilities:

This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperwork
Coordinate appointments with technicians and sub-contractor
Customer Service, assisting customers with various issues, such as billing, service requests, etc
Complete and/or scan documents as needed
Order and track parts
Work with technicians/sub-contractors to ensure paperwork is completed properly within the designated time
Assist in coordinating technician activities such as scheduling, customer notification and equipment procurement
Receive and Issue material and equipment to technicians
Interfacing with customers on Customer Satisfaction issues

Qualifications:
High School Diploma or equivalent
5+ years of office administrative support
5+ years of Microsoft Suite including Outlook, Word and Excel
Typing Speed of at least 40 WPM