Administrative Assistant - ADV - US Tech Solutions, Inc.
Sacramento, CA 95834-1938
About the Job
Schedule: Hours - 7am to 5pm M-F. Hybrid, flexibility onsite and remote based on business needs
Responsibilities:
This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperwork
Coordinate appointments with technicians and sub-contractor
Customer Service, assisting customers with various issues, such as billing, service requests, etc
Complete and/or scan documents as needed
Order and track parts
Work with technicians/sub-contractors to ensure paperwork is completed properly within the designated time
Assist in coordinating technician activities such as scheduling, customer notification and equipment procurement
Receive and Issue material and equipment to technicians
Interfacing with customers on Customer Satisfaction issues
Qualifications:
High School Diploma or equivalent
5+ years of office administrative support
5+ years of Microsoft Suite including Outlook, Word and Excel
Typing Speed of at least 40 WPM
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities:
This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperwork
Coordinate appointments with technicians and sub-contractor
Customer Service, assisting customers with various issues, such as billing, service requests, etc
Complete and/or scan documents as needed
Order and track parts
Work with technicians/sub-contractors to ensure paperwork is completed properly within the designated time
Assist in coordinating technician activities such as scheduling, customer notification and equipment procurement
Receive and Issue material and equipment to technicians
Interfacing with customers on Customer Satisfaction issues
Qualifications:
High School Diploma or equivalent
5+ years of office administrative support
5+ years of Microsoft Suite including Outlook, Word and Excel
Typing Speed of at least 40 WPM
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Source : US Tech Solutions, Inc.