Administrative Assistant - Washington County Mental Health Services

• Provide a wide variety of administrative support services (typing, scanning, photocopying, arranging meetings, scheduling various appointments, etc.) to staff affiliated with CCPS.
• Answer telephones and announce client and visitor arrivals to staff. 
• Provide triage to clients, both over the telephone and in-person, throughout the day, e.g., make decisions about referrals to Emergency Services, Med Room, Therapist, Case Manager, etc.
• Schedule psychiatric appointments and assist psychiatric staff with paperwork (faxing, requesting records, etc.). Maintain Psychiatric client appointment schedules.
• Schedule Intake Interviews and Initial Appointments for Therapist.
• Doing Insurance eligibility checks.
• Appointment reminder/confirmation calls for all Therapy and Psychiatry Appointments.
• Creating clients’ chart in EMR and scanning documents into EMR.
• Retrieve client charts from storage for records requests. Managing paper charts in the file storage room.
• Maintaining and processing all records requests with Disability, Lawyers, Courts, the State and other Provider Offices.
• Closing the building and front office daily at 5:30 P.M.
• Maintain Board Room and Group Room schedules, etc.
• Send and receive/distribute interoffice mail through the WCMHS courier system.
• Providing Front Office coverage to other WCMHS Buildings on an as needed basis.
• Serve on agency committees and provide administrative support as requested.
• Other assigned duties by the Supervisor.

• Minimum of two years’ experience in a fast-paced administrative office, preferably a medical setting.
• The ability to multitask is essential.
• Experience with Electronic Medical Records a plus.
• Excellent interpersonal skills, excellent human relation skills, including outstanding telephone etiquette and face-to-face communication skills; high level organizational abilities; excellent knowledge of Microsoft Word, Excel and Outlook and excellent all-around computer capabilities; ability to deal effectively with crisis situations.

• Generous medical, dental, vision, life, and accident insurance – WCMHS covers 82.5 – 92% of premium costs.
• Matching 403(b) – match begins at 4.25% and increases based on years of service.
• Employee assistance plan.
• Generous sick and vacation accruals. Full-time regular positions receive 12 days’ vacation and 12 days of sick time annually.
• 12.5 paid agency closure days annually.
• Mileage reimbursement for agency related travel.
• Fun and engaging environment, the ability to give back to the local community, and opportunity for professional growth.
• Annual Stipends based on performance and attendance.
• Trainings offered throughout the year to promote professional growth.

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