Administrative Assistant - SYNERGY HomeCare of Southeast Texas

The Administrative Assistant position includes maintaining positive relationships with caregivers, clients, and office team members. The Administrative Assistant position is the initial contact for callers and responsible for making callers feel welcome and assisting with any questions or needs they might have.  The Administrative Assistant will be responsible for helping as needed in areas of office organization and cleanliness, intake, scheduling, and quality.

Qualifications:

• Knowledge of scheduling and on-call procedures (preferred)
• Customer service skills and positive phone etiquette experience
• Proficiency in computer skills (Google Suite, Excel, Power Point, etc)
• Well-honed time management skills
• Exemplary communication skills, both verbal and written

Administrative Assistant Benefits:

• Competitive pay.
• Paid earned vacation.
• Major medical insurance, dental and vision insurance
• Paid training
• Opportunity for upward mobility within the company 

Administrative Assistant Responsibilities:

• Operates multi-line phone system to receive and direct incoming calls. Obtains caller’s name and purpose of call

• Directs caller, records name, time of call and nature of call in online software

• May answer basic questions for caregiver applicants or prospective new clients

• May participate in the on-call rotation, answering after-hours calls

• Greets visitors and directs them to the appropriate individual

• Assists with any filing duties and a variety of other clerical duties as necessary

• Types email correspondence, reports and other documents as necessary

• Inventories, organizes and stores all office supplies 

• Assists in setting up for employee orientation and training

Administrative Assistant Requirements:

• Experience – One year office Administrative Assistant experience
• Education – Associate's degree preferred
• Skills – Leadership skills, human relations abilities, customer satisfaction skills, and organizational skills, time management skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.

If you would like to join our outstanding team at SYNERGY HomeCare Southeast Texas, apply today!