Administrative Assistant (Code Enforcement Office) - The Workforce Group

Summary:
The Code Enforcement Administrative Assistant provides essential administrative support to the code enforcement and residential inspections teams. This role involves managing documentation, coordinating inspection schedules, processing code violation cases, and assisting with communication between inspectors, residents, contractors, and municipal staff. The Administrative Assistant ensures accurate and timely record-keeping, supports office operations, and provides customer service to the public regarding code enforcement inquiries.

Location: City of Port Orange (Volusia County)

Duties and Responsibilities:

• Assist in coordinating and scheduling inspections for code enforcement officers and residential inspectors.
• Maintain organized records of inspection reports, violation notices, permits, and other related documentation.
• Process code violation cases by entering data, preparing correspondence, and managing files for timely resolution.
• Serve as a point of contact for residents, contractors, and community members with questions about code enforcement procedures, inspection schedules, and status updates.
• Provide general administrative support, including answering phones, responding to emails, and greeting visitors.
• Prepare reports and summaries of inspection and enforcement activities for internal use and management review.
• Support communication between inspectors, code enforcement officers, and other municipal departments to ensure seamless workflows and information sharing.
• Review and verify forms, applications, and other documents submitted by the public to confirm accuracy and completeness.
• Monitor deadlines for scheduled inspections and follow-up actions, ensuring timely reminders and updates to the team.
• Conduct research and compile data related to code enforcement cases as requested.
• Assist in preparing presentations, outreach materials, or public notices to promote awareness of local codes and enforcement initiatives.
• Perform other administrative tasks as needed to support code enforcement and inspection program goals.
• Performs other job-related duties as assigned.

Qualifications, Knowledge, Skills, and Abilities:

High school diploma or equivalent; additional coursework in office administration or a related field is a plus. Minimum of two years of experience in an administrative support role, preferably within a government or code enforcement setting.

• Strong organizational skills with attention to detail and accuracy in data entry and record-keeping.
• Excellent written and verbal communication skills for interacting professionally with the public, contractors, and municipal staff.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with data management systems for case tracking.
• Ability to handle confidential information with discretion and maintain a high level of professionalism.
• Strong multitasking skills and ability to prioritize tasks in a fast-paced work environment.
• Bilingual language skills (English/Spanish) are a plus.

About Us:

The Workforce Group (WFG) is a Great Place to Work®-Certified company. We are a team of dedicated professionals who pull together to meet the needs of communities, partnering with federal, state, and local governments. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.