Administrative Assistant / Customer Service - Echols Glass & Mirror

Echols Glass & Mirror is a growing, family owned and operated business located in Buford, GA that has been offering Atlanta fast service and quality work for over 30 years.   Our upscale showroom is where we facilitate our customers needs and maintain our full in-house fabrication line.  We have earned a reputation for high quality customer service, precision craftsmanship, and friendly and knowledgeable staff. 

Echols Glass & Mirror is currently looking for an Administrative Assistant / Customer Service for the showroom business office in Buford.  This is an excellent opportunity to get your foot in the door with a solid, established business, which provides growth and career path opportunities.

Job Description

We are looking to hire a motivated, self-starter for this Administrative Assistant / Customer Service position.  The person in this role will be responsible for answering the phones and general clerical work in a supportive role for our front office.  In this role it is critical that you have a keen eye for detail, strong data entry skills and a proven ability to provide professional customer service. 

Responsibilities

• Answer the phones, screen and route calls to appropriate person
• Offer clerical and office support
• Respond to messages and emails as needed
• Provide support to the accounting and sales departments
• Handle sensitive information in a confidential manner
• Provide customer support for our sales team
• Ensure accuracy in all customer information and follow up for completion

Qualifications

• Bilingual (English/Spanish) preferred
• 2 years experience in a similar or related industry
• High level of concentration and exceptional attention to detail
• Ability to verbally engage with customers in a friendly, professional manner
• Basic Microsoft knowledge
• Proven problem-solving skills
• Ability to work independently and to effectively prioritize daily tasks
• Strong organizational skills
• Close proximity to our Buford, GA location a must (Bristol Industrial Way)
• Hours for this position are Monday through Friday from 7:00am - 4:00pm.

Employee Benefits

• Excellent health benefits including medical, dental, & life insurance
  • Employer shares cost of medical premiums
  • Employer paid Life Insurance
  • Retirement plan with match 
• 88 hours PTO/paid holidays
• Quarterly all-staff events

Additional information

We are an equal opportunity employer.

If you are a self-motivated and driven individual and would like to learn more, please send your resume today.

No third party recruiters.

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