Administrative Assistant - ServiceMaster Restore
Dodge City, KS 67801
About the Job
Now Hiring!
ServiceMaster Restore® is seeking a detail-oriented and organized Administrative Assistant to join
our team. The ideal candidate will provide crucial administrative support to ensure the smooth
operation of our daily tasks and contribute to the overall efficiency of our team.
Job Title: Administrative Assistant
Location: SM Dodge City -
Fast Interview and Hiring Process.
Requirements
- Proven experience as an administrative assistant or in a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
- Excellent communication skills, both written and verbal, with a strong attention to detail.
- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- Strong organizational skills and the ability to maintain confidentiality and professionalism.
- Experience in the restoration industry or related field is a plus.
Job Description
Position assists the business owners, management team and team members with a variety of tasks including
preparing payroll, processing invoices, answering phones, making travel arrangements, using a multiple types
of software and interfacing with customers and suppliers. Experience with Outlook and Excel are a must.
Prefer strong writing skills. Reports to the General Manager and ensures that the front office runs at maximum
efficiency. Responsibilities include:
Telephone:
- Responding to all phone calls courteously and within 3 rings
- Converting estimating requests into sales appointments
- Expressing interest, sincerity, and friendliness in voice tone
- Properly processing service requests
- Operating telephone “hold” button properly
- Completing phone messages properly and delivering them promptly
- Checking answering service daily prior to 8:10 a.m.
- Using company phones for company business only
Appointments:
- Scheduling sales appointments for earliest possible date
- Completing estimate and job forms accurately, including directions to the customer’s location
- Confirming customer work orders 24 hours in advance
Processing Completed Work:
- Completing service check within two days of work completion
- Filing all copies accurately
- Sending invoice copies to customers on day received
General Office Skills:
- Demonstrating quality, accuracy, and neatness in typing and filing skills
- Understanding ServiceMaster systems and products
- Efficiently organizing and using work hours for maximum productivity
About the Employer
With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and
ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises to
provide residential and commercial restoration services resulting from damage caused by water, fire, smoke, or
mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore.
ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of
essential residential and commercial services. More information can be found at servicemasterrestore.com and
srmcat.com.
ServiceMaster Restore has been serving your area since 1980. (This may vary by location)
Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.
