ADMINISTRATIVE ASSISTANT - Primary Location

Ficker Insurance Group is looking for a qualified candidate to join our busy agency as an Office Assistant/Manager. This role could expand depending on the candidates contributions to the agency.

Salary Range: $18.00 per year

Hourly Base Salary Based on Experience

Hands on Training

Mon-Fri Schedule

Evenings Off

Paid Time Off (PTO)

Vision Insurance

Dental Insurance

Health Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Responsibilities

This role will largely consist of:

Answering customer phone calls

Receptionist/assist with customer walk-ins

Coordinates and implements Agency standards such as managing office hours, appointment-setting, customer service needs, records control, and other administrative activities as assigned

Data entry entering customer information into our system.

Reviewing/managing customer emails and distributing them to the team.

Handling outbound customer calls for payments/billing/etc.

Other office duties as assigned.

Excellent written and verbal communication skills

Reliable and dependable

Detail oriented & strong time management skills

Proficient in Microsoft Office, Outlook, CRM systems knowledge, etc.