Administrative Assistant - Discount Tire

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 50 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. We are always looking for exceptional individuals to join us in our growth and are currently looking for a Full-Time Administrative Assistant at our Regional Office located in Franklin, TN. Under general supervision, provides administrative assistance to the Regional Office, Executives, Stores, and/or Corporate Departments. Provides attentive support for internal and external parties and ensures consistent, efficient operations. Performs the role in a  professional, courteous, proactive, and organized manner. Embodies IOOGA (Integrity, Our People, Our Customers, Growth and Attitude).

Essential Duties and Responsibilities:

• Mentors Administrative Assistant I
• Provides administrative support to ensure efficient operation of the Region
• Assists Office Manager in planning all regional events
• Organizes activities such as meetings, travel, trainings, and conferences
• Delivers high quality work, effectively and efficiently, while providing exceptional customer service
• Displays broad understanding of Company Culture
• Stays current on the latest industry technologies, trends, and strategies
• Develops and updates administrative processes to make them more efficient
• Assists in the reconciliation of employee timecard information
• Processes required Human Resources paperwork for employee transfers, changes in job classification, pay increases, and other related employment matters
• Assists with preparation of Human Resource / Payroll reports such as, but not limited to: timecard audits, training completions, and turnover reports
• Provides administrative onboarding support for new hires, including but not limited to, drug test and background checks, ATS, and Workday
• Ensures operation of equipment by completing preventative maintenance requirements, calling for repairs and maintaining equipment inventory
• Maintains office supply inventory by checking stock to determine inventory level, anticipating needs, and placing orders
• Serves as a contact for internal and external customers
• Maintains solid customer relationships by handling questions and concerns with professionalism
• Composes, prepares, analyzes, and distributes confidential correspondence, memorandums, reports, spreadsheets, and other documents as requested
• Answers and screens incoming calls and arranges conference calls with a professional demeanor
• Maintain employee files in our system of record
• Opens and routes incoming mail and packages; and prepares outgoing mail/dispatch
• Represents Company values professionally in the community and at public gatherings
• Other duties as assigned

Qualifications:

• This position requires a minimum of three years of recent administrative experience in an office environment. Human Resource experience is preferred. Workday and Kronos experience highly desirable.
• Advanced level computer experience, including a high level of proficiency in Microsoft Office Suite programs (Outlook, Excel, Word, PowerPoint, etc.) is necessary
• Excellent communication, critical thinking, organizational, detail-oriented, and problem-solving skills are required with a can-do attitude, and the ability to adjust to changing requirements are essential
• Must be able to demonstrate a proactive understanding of manager's needs, preferences, and schedules to provide support.
• The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor, and work well independently is essential
• Must be able to uphold a high standard of integrity and discretion and tactfully handle high-level confidential matters
• Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude are essential
• Must be familiar with Company operational guidelines, practices, processes, and culture
• Ability to quickly build relationships across the organization is crucial
• The ability to work within a team and serve as a trusted expert for assigned duties is crucial
• Ability to prioritize incoming requests appropriately while remaining flexible to the many changes that could occur during a day is essential
• Ability to grasp a high-level overview of the organization to make confident decisions regarding operations is necessary
• Maintaining confidentiality, treating others with respect and upholding Company values is key

Educational Requirements

This position requires a high school diploma or GED. Additional college level administrative, computer or business-related classes are beneficial.

The starting wage is dependant upon experience.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.