Administrative Assistant / Front Desk - Associated Home Care

About Associated Home Care

Fueled by a real understanding of today’s challenges, Associated is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. 

The Opportunity

We are a mission-driven organization that is dedicated to improving the lives of seniors as they age.  We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry.  Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions. 

Job Summary: 

The role of the Administrative Assistant is to support Associated Home Care’s office staff, which includes scheduling and recruitment departments. The Administrative Assistant will report to the Office Manager.

Essential Duties and Responsibilities:

• Greet visitors and allocate them to the correct department.
• Clean and maintain common spaces.
• Answer telephone and transfer calls to proper employee
• Offer technical support to field staff.
• Assists the Recruiting Specialist facilitate interviews and orientation.
• Assists the Scheduling team with field staff call volume and communicating non-urgent schedule changes.
• Performs other duties as assigned.

Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent
• 2 years of administrative office experience
• Communication and presentation skills are required.
• Proven self-starter
• Understanding of the company and services that are offered.
• Demonstrated computer skills.
• Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds and language skills. 

Physical Demands:

• Must remain in stationary position for long periods of time at desk or computer.
• Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.

Work Environment:

• Due to the nature of the responsibilities this role will take place in office
• Occasional travel to multiple offices

AHCOS1000

HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

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