Administrative Assistant - Front Desk from Elgen Staffing

Our  client, a prestigious surgical practice in the heart of Bergen County, has an immediate need for an experienced, Front Desk Administrative Assistant, to join their winning team in Paramus.

Our candidate of choice will have strong interpersonal and communication skills and be responsible for the oversight and daily operations of the front desk, including but not limited to check-in, check-out, scheduling, insurance verification, and heavy phone volume. You are a team player and bring a with the ability to multitask under pressure in a professional setting.

KEY RESPONSIBILITIES:

• Recording and updating personal and financial information for patient records
• Manages patient accounts and staff workflows that optimize data entry in EMR ○ Manages payment collections from patients.
• Scheduling, insurance verifications, authorizations (medications, procedures, radiology) medical records, referral system in the EMR, responsible for adjusting provider schedules to accommodate schedule changes, new patient scheduling, incorporates strategic scheduling to accommodate new patient growth, liaison with insurance companies, assists in resolving patient issues. 
• Liaison patients, billing department, executive team
• Monitoring of emails, timely responses, and completion of provider/management requests
• Manages general office upkeep. 
• Maintains confidentiality of personal and financial data in accordance with local, state and federal governmental regulations
• HIPAA compliant
• Oversee office supplies and inventory
• Oversee front desk patient collections (copays and balances)
• Oversee front desk workflows
• Provides administrative support to the clinical team
• Problem solves front desk issues with the guidance of the office managers and management team
• Anticipate issues, troubleshoots for solutions
• Supervises, directs, and optimizes the patient flow in the reception area

KEY REQUIREMENTS:

• Courtesy and willingness toward patients, their families and colleagues.
• Must be able to recognize and respond appropriately to urgent/emergent situations.
• Establish and maintain effective working relationships.
• EMR knowledge.
• Bilingual English/Spanish speaking strongly preferred
• Associates degree, Bachelor's preferred (Required)
• Insurance verification: 2 years (Required)
• CUSTOMER SERVICE: 2 years (Required)
• AUTHORIZATION: 2 years (Required)
• Appointment scheduling: 2 years (Required)
• FRONT DESK: 2 years (Required)

WE OFFER:

• 401(k) matching
• Health insurance
• Paid time off
• Uniform allowance

Please apply today to be immediately considered for the role!

Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!