Administrative Assistant II - Cascade Management
Tigard, OR 97223
About the Job
Rate of Pay: 17.00-19.00
Schedule: Mon-Fri
Hours: 8:00 am -5:00 pm
Location: Corporate
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
The Administrative Assistant II must have excellent customer service and must be outcome oriented. The ability to work in a fast-paced environment with strong attention to detail is essential. In addition, the Administrative Assistant II must exhibit top-notch soft skills, including excellent verbal and written communication skills, resiliency in the face of difficulties, initiative, a professional demeanor, and leadership abilities. Being organized and managing multiple priorities efficiently is especially critical for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assists with Office Management duties, including, but not limited to, ensuring help desk requests are answered, supporting the work of other administrative team members, and making sure tasks are completed that ensure the office can function smoothly. *
- Performs clerical duties including, but not limited to faxing, photocopying, mailing, scanning, data entry, and maintaining electronic and hardcopy filing system. *
- Timely resolution of property management issues while upholding Fair Housing guidelines within the culture of customer service of Cascade Management, Inc. *
- Prepares and modifies documents including reports, drafts, memos, and emails.
- Financial reporting, including owner reports, budget comparisons, occupancy reports, and other property reports as needed.
- Serving as back-up receptionist and providing support to receptionist if questions arise. *
- Strong understanding of all departments and ability to work with staff members within departments to promote the mission, vision, and values of Cascade Management, Inc. *
- Schedules and coordinates meetings, appointments, and travel arrangements.
- Handles extensive and sensitive confidential information. *
- Comply with company standards as defined by CMI Policies and Procedures and applicable laws, e.g., Fair Housing Act, Landlord/Tenant laws, and OSHA guidelines. *
- Perform special projects and other duties involving data and analytics, as assigned, that may use a combination of computer skills and critical thinking skills.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to two (1-2) years property management experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
No certificates, licenses, or registrations required.
OTHER QUALIFICATIONS
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine. Must be outcome-oriented and consistently meets deadlines assigned. Must have excellent time management skills. Must have the ability to work in a fast-paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy. Must have strong administrative skills. Must have a strong sense of urgency and problem-solving skills. Must have excellent organizational skills. Must be highly skilled in Microsoft Suite. Must have high degree of professionalism. Must have exceptional customer service skills, over the phone and in person, with our customers and internal departments. Able to communicate and collaborate across multiple departments and teams.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
CASCADE’S SERVICE MODEL EXPECTATION
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model Behaviors: Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Cascade Management Inc. is an Equal Opportunity Employer dedicated to an inclusive and diverse environment.
