Administrative Assistant III - DM Clinical Research

• Checking patients in at the front desk.
• Answer and direct phone calls.
• Organize and schedule meetings for the site and staff and take meeting minutes.
• Write and distribute emails, correspondence memos, letters, faxes, and forms.
• Manage medical record requests and receipts.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Provide administrative support to the site management and the clinical staff.
• Properly and timely escalate all administrative issues to be resolved in a professional and efficient manner.
• Manage office supplies, shipping and receiving for non-clinical supplies, and office organization.
• Sanitizing and preparing the patient lobby. 
• Assist in Opening and Closing the clinic as needed.
• Managing participant stipends (office visits, eDiaries, safety calls)
• Scheduling transportation for patients to and from the site
• Managing and communicating patient scheduling, site calendars, and office visits.
• Ordering/catering lunch for patients and site when applicable.
• Oversee inventory of gift cards, payment methods, and other items as necessary
• Cash/money handling for AMEX and CRIO
• Oversee all of Administrative Assistant(s) workflow, ensuring that they are completed properly
• Ensure that all CRIO gift cards are accounted for and that the AMEX tracker is accurate, and up to date
• Manage access to the safe where all monetary forms are stored
• Any other duties/ tasks assigned by the manager.

• High School Diploma or equivalent required
• Associates Degree in Business Administration or similar, required

• 3 years of administrative assistant experience, required
• Clinical Research experience, preferred

• N/A

• Proficiency with computer skills is required.
• Strong attention to detail.
• Must be reliable and have strong communication skills.
• Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time.
• Effective cash handling with no variances or deviations.
• Ability to manage and oversee multiple projects in a high intensity environment.
• Excellent organizational skills to manage and oversee multiple projects and tracking systems.
• Effective data organization skills to ensure trackers are effective and efficient.
• Strong ability to prioritize daily tasks and requests.

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