Administrative Assistant- Loan Servicing - Ironhorse Funding LLC

Do you want to gain experience and take your career to the next level? Do enjoy working with people in a fast paced environment? If so, we would love to speak to you.

Who are we and what do we do?

Ironhorse Funding is a leading provider of innovative, technology-driven, full spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through our direct-to-consumer and dealer programs. We want every customer to have access to financing for their dream ride.

We have an immediate need for a Temporary Loan Servicing Administrative Assistant to join support our team in our Beverly office located in the Cummings Center,

The Administrative Assistant is responsible for retrieving data from IHF loan management system and accurately preparing balance correspondence to be sent to customers. Will collaborate with internal teams such as Accounting, Platforms, and Servicing Teams.

Essential Functions:

• Retrieve and review data for loans meeting business requirements to receive correspondence
• Research accounts in the loan management system to validate required data for correspondence
• Identify and review specific accounts to ensure proceed amounts applied meet state law requirements for fair market value, Gross Proceeds from Auction, etc.
• Collaborate directly with accounting on identified accounts that need credit adjustments
• Calculate required amount for credit adjustment, (if applicable) and review for accuracy once applied
• Create and manage a comprehensive system to track requested credit adjustments until completed
• Maintain detailed records, documentation, and correspondence to ensure accurate and up-to-date information is accessible for reference and audit purposes
• Create mailing labels and manage mailing supplies
• Works cross functionally with multiple departments to ensure all aftermarket funds are applied before sending correspondence

Additional Position Responsibilities:

• Additional responsibilities will be assigned based on business needs.

Core Competencies:

• Organization and time management
• Effective communication, written and verbal, across all levels of an organization, internally and externally
• Attention to detail
• Ability to work independently

• Problem-solving

Supervisory Responsibilities: None

Essential Knowledge, Skills & Experience:

• Microsoft Office
• Data entry

Working Environment and Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Environment:
  • Remaining in a stationary position, often standing, or sitting for prolonged periods and often at a computer
  • Occasionally sitting at a computer
  • Reaching, bending, and lifting to 20 lbs.
  • On site position

Disclaimer:

The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.

This role is ONSITE Monday to Friday 8am-5pm, 830am -530pm or 9-6pm