Administrative Assistant - The PAR Group
Lynbrook, NY
About the Job
OVERVIEW
Job Title: Administrative Assistant |
Reports to: Service Manager |
Department: Service |
Direct Reports: None |
FLSA Category: Non-Exempt |
Compensation/Salary: D.O.E. |
Benefits: Health Insurance (Medical, Dental, Vision), 401K, Life Insurance, PTO etc. |
DUTIES/RESPONSIBILITIES
- Answer phone calls and redirect all calls to the appropriate representative
- Maintain daily schedules of all service technicians
- Schedule and dispatch the technicians/estimators on service calls and follow-up all on work
- Provide efficient customer service to all clientele; displaying a high level of conflict resolution and patience
- Follow-up with customers to confirm that completion of jobs and/or schedule follow-up trips with technicians
- Maintain and administer current customer database through electronic filing
- Clearly and concisely provide information to all customers, department managers, and co-workers in regards to current or upcoming work
- Create and generate all estimates and quotes for customers after service calls
- Generate and sell all service contract proposals and agreements for new customers
- Maintain agreements, schedules, material orders, hard files, and renewals for all customers
- Issue purchase orders for materials and schedule any remaining necessary work
REQUIREMENTS
- Construction experience highly preferred
- Proficient with technology; must be experienced with Microsoft Outlook, Excel, PowerPoint, Adobe, and the Internet
- Must be a self-starter, pay attention to detail and be organized
- Local candidate preferred
INTERESTED?
If you are interested in this position, please click apply. Although we appreciate your interest, only qualified candidates will be contacted.
ABOUT US
The PAR Group, a fourth-generation, privately owned and operated company since 1928, is New York's preeminent provider of plumbing, heating & air conditioning, fire protection and green solution services. The company is dedicated to preserving and building its distinguished reputation for professionalism and reliability. Over the years the company has played a vital role in New York City's construction industry.