Administrative Assistant - TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES

Job/Position DescriptionOVERVIEWThe position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.A Child Protective Services Administrative Assistant- [SAO CPS Administrative Assistant](https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/){target="_blank"}.WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected and#151; children, elderly, and people with disabilities and#151; from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's [Mission, Vision, and Values](http://www.dfps.state.tx.us/About_DFPS/mission.asp){target="_blank"} in service to the citizens of Texas.DFPS is not only a qualifying organization for the [Service Loan Forgiveness Program](https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service){target="_blank"}, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers [excellent health benefits](https://ers.texas.gov/Benefits-at-a-Glance/Health-Benefits){target="_blank"}, special discounts on many products and services through the [Discount Purchase Program](http://www.beneplace.com/home.jsp?Client_UserId=7195457){target="_blank"}, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the [Employees Retirement System](https://ers.texas.gov/Benefits-at-a-Glance/Retirement){target="_blank"} of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases. HELP US MAKE A DIFFERENCEFor a realistic job preview for this position and about the agency, please click [here](http://www.dfps.state.tx.us/Jobs/default.asp){target="_blank"}.Essential Job Functionsand#149; Performs data entry into IMPACT and other electronic programs and systems. and#149; Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.and#149; Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.and#149; Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.and#149; Provides program and agency information and/or makes referrals to other community resources.and#149; Greets visitors, responds to general questions, and directs callers to proper location.and#149; Performs other duties as assigned and required to maintain unit operations.and#149; Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.and#149; Attends work regularly in accordance with agency leave policy.Registrations, Licensure Requirements or CertificationsNone Required Knowledge Skills Abilitiesand#149;Knowledge of computers.and#149;Skill in using Microsoft Works or Windows environment.and#149;Skill in working in an office supporting several staff members.and#149;Ability to effectively handle multiple assignments in a dynamic environment.Initial Screening Criteriaand#149;Gra https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=617253 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.