Administrative Assistant - Neonatology - Tower Health

The Division of Neonatology at St. Christopher’s Hospital for Children is seeking a motivated, dependable, hard-working individual to serve as the lead administrative assistant to the neonatology faculty. The Division of Neonatology is comprised of 18 faculty members, 4 advanced practitioners and 9 neonatal-perinatal medicine fellows. Our faculty work in three Neonatal Intensive Care Units (NICUs), St. Christopher’s Hospital for Children, Phoenixville Hospital and Temple University Hospital. The qualified candidate will help support the division.

The Administrative Assistant provides administrative support for the department and leadership. Responsibilities include calendar management preparing reports, handling correspondences, reception and answering telephone calls.

Performs various duties to support the operations of the department. The Responsibility and Accountability 'meets standards' when:

• Outreach - Maintaining communication with our referral physicians by sending weekly updates, discharge summaries and other promotional materials. Maintenance of an up-to-date phone and email list of the referral physicians. Maintenance of database with admissions and discharges in the NICU.
• Clinical Research - Assist faculty with regulatory requirements for serving as sites for multi-site clinical trials. Prepare documents and protocol for Institutional Board Review submission. Assist with database maintenance of the Children’s Hospital Neonatal Consortium database, which provides benchmarking data for 34 free-standing children’s hospitals in this country.
• Schedules - Input the physician call schedule into the hospital-wide system to ensure hospital operators can contact the on-call physician. Maintain an up-to-date telephone and address database for all faculty, advanced practitioners and fellows in the division. Complete approval process for excess clinical hours and administrative time logs.
• Annual Conference - Each year, the Division of Neonatology hosts a continuing medical education conference, A Day with the Newborn, which provides updates of evidenced based practices and state-of-the-art approaches to the care of the critically ill newborn. The qualified candidate will help with the organization of the speakers travel arrangements, planning the day’s schedule and tracking budget expenditures.
• Division reports - Create and tabulate reports of research activity: abstract submissions, publications and grants submitted and awarded. This report is an important component of our annual report for the hospital and the ACGME, the oversite body for graduate medical education. Prepare the attending evaluations by fellows for the annual meeting. Organize the annual evaluation meeting of the section chief and the individual faculty members. Complete verification requests from former attendings.
• Other responsibilities - Distribution of mail, ordering office supplies, submission of work orders, maintenance of faculty files, schedule conference room in Assurespace, organize departmental meetings and interviews including scheduling, sending reminders and organizing catering.

#STC

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.

About the Organization 

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour