Administrative Assistant - PACE - Sunshine Enterprise USA LLC

Administrative Assistant - PACE

Company Overview: Our client is a leading healthcare located in Orange, CA, seeking to fill the administrative assistant position for the Program of All-Inclusive Care for the Elderly (PACE), communicating with participants, family, caregivers, other departments and external stakeholders.

Position Summary: The successful candidate shall have at least 1 year of clinical setting / healthcare setting experience, holds an associate degree, and is able to complete the post-hire requirements listed below.

Work Duration: 6 months or longer

Job type: On-site

Position Responsibilities

• Provides reception relief according to business needs.
• Arranges transportation services with participants, family, caregivers and contracted transportation vendors.
• Schedules specialty appointments with providers on behalf of participants.
• Maintains communication with participants and/or families regarding specialty services.
• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
• Coordinates work with other administrative staff within the PACE center.
• Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up.
• Coordinates specialty appointments and services in collaboration with the clinical team.
• Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments.
• Documents interactions into medical records as per current workflows.
• Completes other projects and duties as assigned

Minimum Qualifications

• High school diploma or equivalent PLUS 1 year of experience working in a clinical setting / healthcare setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
• Must complete the following upon hire: Drug screen, Physical, Current TB, First Aide & CPR Certified, Hep B or decline, Flu or decline, MMR or decline, Tdap or decline, Varicella or decline.
• CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire.
• Candidate with Associate degree preferred.
• Bilingual in English and in one of the languages (Arabic, Chinese, Farsi, Korean, Spanish, or Vietnamese) preferred.

Possesses the Ability To:

• Work in a team environment, be flexible and adapt to change.
• Manage multiple deadlines in a fast-paced environment.
• Work collaboratively with a wide variety of stakeholders.
• Prepare concise and clear reports.
• Work with all levels of staff to identify and problem-solve contracted provider issues.
• Work independently with minimal supervision or guidance.
• Establish and maintain effective working relationships with leadership and staff.
• Communicate clearly and concisely, both orally and in writing.
• Utilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) and job-specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment.

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”