Administrative Assistant - Kristin Staropoli - State Farm Agency
PORTLAND, OR
About the Job
State Farm Agency, located in Portland, OR has an immediate opening for a full-time, Administrative Assistant. In this role you will support our agency helping us to continually achieve our goals. You will empower our team by implementing and supporting office policies and consistently ensuring excellent and mutually beneficial customer experiences.
We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. If this sounds like you, please submit your resume and we will follow up with the next steps.
This is an in-office position, please only apply if you are able to make the commute to our office located in Portland, OR.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
You will receive:
- Base Pay plus bonus
- $250/mo medical/dental/vision insurance reimbursement
- SIMPLE IRA retirement match up to 3%
- 3 weeks of PTO every year with unlimited carryover
- Licensing cost reimbursement after 90 days of employment
- Commission for every policy produced, every 5-star review, every appointment set
- 2k raise to base salary every 4-6 months for meeting a high level of production
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Qualifications:
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Experience in managing customer service preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Property and Casualty License (must be able to obtain)
