Administrative Assistant - Scheduler & Dispatcher (PT) - Cooper Septic Service

Cooper Septic Service in Slidell, LA is actively seeking a positive part-time Administrative Assistant – Scheduler & Dispatcher to tackle a variety of office admin tasks with an emphasis on customer-facing activities including scheduling and dispatching processes. Do you thrive in an office environment with a small but supportive team? Do you have an amazing phone voice? Are you looking for a company that will value your admin skills? Are you passionate about customer service? Do you have amazing data entry and organizational skills? If yes, keep reading!

This vital administrative position earns $12 - $15/hour, depending on skills and experience. As a part-time team member, you will enjoy benefits such as weekly pay, direct deposit, and annual performance reviews with potential pay advancements at 3 months, 6 months, 12 months, and annually thereafter. If this sounds like the right scheduling and dispatching opportunity for you, apply today!

ABOUT COOPER SEPTIC SERVICE

Cooper Septic Service LLC is a 4th-generation business known for resolving residential and commercial wastewater/septic system issues throughout St. Tammany Parish, Louisiana. To be the best in the industry, we are dedicated to delivering value to our customers by providing comprehensive and affordable septic solutions through high-quality products and professional services.

Our well-deserved reputation of excellence is due in part to our incredible team who is committed to their craft and exceptional customer service even amid ever-changing regulations. For their efforts, we offer competitive pay and a supportive company culture.

A DAY IN THE LIFE OF AN ADMINISTRATIVE ASSISTANT – SCHEDULER & DISPATCHER

SCHEDULE:

This part-time position is available Monday through Friday with two shift options: from 7 AM to Noon or from 11 AM to 4 PM. Depending on your availability, you will have the flexibility to choose one of these shifts. There is a 1-hour overlap between the two shifts for review and hand-off of tasks with another part-time employee in a similar role.

In this role, your friendly personality shines through in every interaction, whether it's via phone, text, or email. Our customers enjoy interacting with you as you discuss their septic system needs. Following our in-house training curriculum and ongoing education from some of the most knowledgeable and skilled operators in the wastewater industry, you will be prepared to provide basic troubleshooting ideas and determine if the customer's septic system issue warrants scheduling a service call in our highly-ranked all-in-one web-based software. Maintaining applicable confidentiality, you discuss payment options and terms. With tact and empathy, you listen and document any complaints and report them to our management team.

As our Administrative Assistant – Scheduler & Dispatcher, you use your strategic planning skills as you take into account other work orders, location, distance, meetings, vacations/holidays, and more in order to schedule jobs for our team of technicians as efficiently as possible. You dive in and tackle a variety of admin and data entry tasks, such as making necessary maintenance appointments, collecting and processing payments, validating/reconciling invoices, and more. Accurately performing data entry, you ensure our records are up to date, including vehicle maintenance records, accounting reports, inventory audits, and quality assurance surveys. Being an organizational guru, you shine in this administrative assistant role!

ADMINISTRATIVE ASSISTANT – SCHEDULER & DISPATCHER QUALIFICATIONS

• Relevant customer service, phone, and data entry experience
• Quick and accurate typing skills
• Applicable knowledge of Microsoft Office software
• Computer savvy; can quickly learn basic database functionality
• Able to use typical office equipment
• Valid driver's license and reliable transportation

Are you organized and efficient? Do you have amazing communication skills, both verbal and written? Can you project a friendly yet professional tone over the phone? If so, you might just be perfect for this customer service dispatch position!

ARE YOU READY TO JOIN OUR ADMIN TEAM?

If you feel you'll be perfect in this dispatching role, apply now using our initial 3-minute, mobile-friendly application.

Our company requires all new onboarding employees to undergo a background screening including a criminal record check, employment history, education verification, and/or drug test.