Administrative Assistant (Scheduler) - PACE - Impresiv Health
Garden Grove, CA 92843
About the Job
Title: Administrative Assistant (Scheduler) - PACE
Duration: up to 6 months
Compensation: $23.92-$33.49/hour
Description: The Administrative Assistant (PACE Clinic-Scheduler) will assist PACE operations by providing key clerical and administrative support. The incumbent will be assigned to projects that involve some specialized background or knowledge relevant to the assignment. The incumbent will often communicate with participants, family, caregivers, other departments and external stakeholders.
What You Will Do:
You Will Be Successful If:
What You Will Bring:
About Impresiv Health:
Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.
Our approach is and has always been simple. First, think and act like the customers who need us, and most importantly, deliver what larger organizations cannot do – provide tangible results that add immediate value, at a rate that cannot be beaten. Your success matters, and we know it.
That's Impresiv!
Duration: up to 6 months
Compensation: $23.92-$33.49/hour
Description: The Administrative Assistant (PACE Clinic-Scheduler) will assist PACE operations by providing key clerical and administrative support. The incumbent will be assigned to projects that involve some specialized background or knowledge relevant to the assignment. The incumbent will often communicate with participants, family, caregivers, other departments and external stakeholders.
What You Will Do:
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Maintains and supports current Quality Initiatives related to specialty care services.
- Provides reception relief according to business needs.
- Arranges transportation services with participants, family, caregivers and contracted transportation vendors.
- Schedules specialty appointments with providers on behalf of participants.
- Maintains communication with participants and/or families regarding specialty services.
- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
- Coordinates work with other administrative staff within the PACE center.
- Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up.
- Coordinates specialty appointments and services in collaboration with the clinical team.
- Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments.
- Documents interactions into medical records as per current workflows.
- Completes other projects and duties as assigned
You Will Be Successful If:
- Develop rapport and establish and maintain effective working relationships with leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
- Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment 10 to 25 pounds
What You Will Bring:
- High school diploma or equivalent PLUS 1 year of experience working in a clinical setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
- CPR and First-Aid Certification required.
- Associate degree preferred.
- 1+ year of health care experience preferred.
- Bilingual in one of the following threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese) preferred.
About Impresiv Health:
Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.
Our approach is and has always been simple. First, think and act like the customers who need us, and most importantly, deliver what larger organizations cannot do – provide tangible results that add immediate value, at a rate that cannot be beaten. Your success matters, and we know it.
That's Impresiv!
Source : Impresiv Health
