Administrative Assistant (Service Department) - Anton Paar USA

You are ...

   a multitasker with attention to detail, a team player used to wearing many hats, and communicator who puts customers first.

As an Service Assistant you play a key role in managing the flow of instruments, parts, and paperwork in the service department. The base salary range for this in-office position is $22.97 - $26.00 per hour. The office schedule is M-F 8:30am - 5.00pm. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a $10,000 anniversary bonus every five years plus additional bonus opportunities.

We are ...

   focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life.

Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria.  

Your responsibilities include:

• Initiating, processing, and finalizing service tickets, orders, and invoices
• Managing the rental instrument fleet
• Routing goods to the correct warehouse location and departments
• Communicating with customers on repair status and account information
• Answering and routing phone calls

The ideal candidate will possess:

• Strong customer service and communication skills
• Excellent time management, organizational and prioritizing skills
• 2 years experience in administrative support in a fast-paced environment
• Ownership of assigned cases and detail-oriented mindset

Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests.

Anton Paar USA, Inc. is an Equal Opportunity/Affirmative Action/Disability and Veteran Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position is not eligible for current or future work authorization or visa sponsorship.

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