Administrative Assistant - Robert Half

Description We are in search of a skilled Administrative Assistant for a short term contract employment opportunity in Spokane, Washington. The role involves a wide range of administrative tasks within the industry, including handling customer requests and maintaining account records. This position provides the opportunity to utilize and develop skills in Microsoft Excel, Word, and other platforms. Responsibilities: - Accurately process customer credit applications - Maintain up-to-date customer credit records - Resolve customer inquiries in a timely manner - Monitor customer accounts and take necessary actions when customers are past due or exceed their credit limit - Pull credit reports and check licenses as needed - Send out letters for expired licenses and new accounts - Handle inbound and outbound calls concerning customer service - Perform data entry tasks and schedule appointments - Manage email correspondence with customers - Receive payments from cash customers. Requirements - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) - Proven experience in answering inbound calls - Strong customer service skills - Ability to perform data entry tasks with high accuracy - Excellent email correspondence skills - Experience in handling both inbound and outbound calls - Ability to schedule appointments effectively - Exceptional organizational and multitasking skills - Strong communication and interpersonal skills - Attention to detail and problem-solving skills - Professional and courteous demeanor - Ability to work independently and as part of a team - Self-motivated with a high level of initiative - Ability to maintain confidentiality of sensitive information. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .