Administrative Assistant - Willowbrooke Partial Hospitalization Program (Days) - Tanner Health System

The Administrative Assistant assists and supports all functions of the front office operations. Calls and schedules patients. Assists with the admission process for new patients admitting to the program. Follows up on patient referrals as directed. Manages transportation services for the program's patients. Assists clinical staff with various processes and procedures, including filing. Provides excellent customer services for all patients and referral sources.

Education

High School Diploma or GED

Experience

One year of related experience. Requires a working knowledge of standard practices and procedures.

Qualifications

*Excellent communication skills and ability to remain calm and supportive in an active front office setting with sensitive and vulnerable patients who may easily escalate.

*Must be able to multi-task and work well in a close team environment.

*Proficient in the use of computer and Microsoft Office software, and able to work in other software systems upon specialized training.