Administrative Case Specialist I - Columbia County, OR

Announcement# 2024-033

Closing Date: October 23, 2024

Salary Range: $4,804 - $5,945, per month.

The ADMINISTRATIVE CASE SPECIALIST I position is full-time, 40 hours, Civil Service, and Union represented.

Columbia County is looking for experienced administrative case specialists (two positions available) to join the community justice team. Bring your excellent communication skills to collaborate with the department and engage the general public. There are many opportunities to let your computer skills shine in this varied data entry driven position.

The Community Justice department mission is to reduce criminal conduct and help keep residents of Columbia County safe. We do this by providing evidence-based programming and interventions for adults and juveniles that aim to prevent individuals from re-offending, while also addressing the underlying issues of crime.

Our department partners with community groups and human services agencies, and provides a continuum of supervision, incarceration, and programming to manage offender behavior.

The Adult Division of the Community Justice department is responsible for supervising adult criminal offenders sentenced to Probation by the court or released to Post-Prison Supervision or Parole from a correctional facility.

DUTIES: Provide administrative case management support to the Parole & Probation Officers and perform advanced administrative support to the department, including answering phones, greeting the public, maintaining records, issuing receipts, and processing invoices.

Assist in completing scheduled and unscheduled client intakes by pre-screening and conducting basic initial interviews as clients are referred to the department for supervision or pre-sentence investigation.

Record or update basic social history information in database records. Explain basic supervision requirements as determined by assigned Officers. Process routine transactions and requests for information.

Assist Parole & Probation Officers in administratively monitoring low risk client activities and progress.

Monitor the payment and collections of fees and, when approved by an Officer, conduct basic file audits for suggested additional action, internal file transfers, or for case closure.

Draft a variety of forms and reports, including travel permits, progress reports, early termination reports, or other special reports for officer review, recommendation, and approval.

Administratively coordinate and, at the direction of an Officer, schedule and collect oral swab and urinalysis samples for blood alcohol, and drug testing.

Serve as LEDs representative for the department. Provide training and certification to operators. Maintain LEDS training logs and ensure compliance to LEDS rules and regulations. Set up new employees in LEDS and Oregon DOC system.

Prepare invoices for reimbursement and pay invoices received. Post and balance cash receipts to journals. Maintain various accounts for the department. Perform cash handling duties in accordance with the County Cash Handling Standards.

Answer telephones, greet visitors and Adults on Supervision and direct inquiries to appropriate area. Prepare outgoing mail and facilitate intra-office mail collection and delivery for the department.

EDUCATION and/or EXPERIENCE: Equivalent to a two-year degree in criminal justice or a related field plus at least three years administrative or correctional case management experience. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements.

DESIRABLE QUALIFICATIONS: College level course work in criminal justice, sociology, psychology, or related field preferred. Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner.

CERTIFICATES, LICENSES, REGISTRATIONS: Must be able to obtain Law Enforcement Data Systems certification within six months of hire. Must possess a valid driver's license and be insurable under the county's liability policy.

KNOWLEDGE, SKILL, AND ABILITY: Working knowledge of behavior and adjustment problems in adults on supervision and methods of treatment. Some knowledge of state criminal laws, federal law, case law decisions, state administrative rules and parole rules, and Attorney General opinions. Knowledge of office practices and procedures; business English, grammar, and spelling; arithmetic; record keeping procedures; bookkeeping principles and practices.

Skill in industry specific software and Microsoft Office products. Attention to detail is a must.

Ability to:

• Organize, prioritize, and produce an accurate work product and meet deadlines. Prepare accurate and complete reports.
• Express ideas effectively, both verbally and in writing. Use sound judgment.
• Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity.
• Work independently and as part of a team.
• Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered.
• Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public.
• Comprehend and interpret laws, rules and regulations, court rulings and other pertinent information and apply it to department policies and procedures.
• Communicate effectively with persons of various ethnic, racial, or age groups and socio-economic levels who may be hostile or abusive.
• Enforce all laws, regulations, ordinances, and standards consistently to ensure compliance and to protect the public's health and safety.
• Multi-task, prioritize, and accomplish quickly and efficiently a large number of diverse tasks.
• Remain calm and use good judgement during confrontational or high-pressure situations.
• Meet requests for information and task completion from a diverse clientele in a timely manner.

Join our team - Columbia County online application must be completed - Apply today!

www.ColumbiaCountyOR.gov

All successful candidates will be required to pass a pre-employment background screening prior to hire.