Administrative Clerk - Town of Hudson

Town of Hudson is currently searching for an experienced Administrative Clerk!

Why work at the Town of Hudson?

• See your work make an impact on the community.
• Our close knit workplace puts an emphasis on work life balance.
• We provide opportunities for cross training, career growth, and employee development.
• We offer competitive pay and benefits including holiday bonuses, generous employer contribution to healthcare premiums, and retirement plan match.

THE OPPORTUNITY
Under the direction of the Town Clerk, this role is responsible for supporting the operations and activities of the Town Clerk's office. This role is responsible for general administrative and clerical duties and provides customer service over the phone and in-person at Town Hall. This role acts as a utility billing clerk and is responsible for the processing and collection of monetary payments. This role provides support in coordination of records management, building permit services, municipal court proceedings, and licensing processing.

This role requires excellent customer service and communication skills, the ability to multi-task, and the ability to operate with independence.

JOB SUMMARY

Primary Responsibilities

• Answer phones and directs calls appropriately; refers permitting, construction, code or development questions to the appropriate staff.
• Assist residents/businesses with general questions regarding utility accounts; educates residents on water and wastewater charges and utility billing procedures.
• Assists with processing and collection of monetary payments from customers for court fines, building permits and utility charges. Involves cash handling and ensuring balancing accuracy of a cash drawer.
• Reviews and distributes all accounts payable billing information, reviews invoices for appropriate documentation and processes invoices for payment.
• Files, organizes and distributes daily mail, correspondence and forms.

Secondary Responsibilities

• Maintains and coordinates records of the Town Clerk's office to include building and utility permits, animal licenses, business and sales tax licenses, and miscellaneous permits and licenses.
• Serves as a back-up for Building Permit Technician; assists customers with permit submission, payments and other general questions.
• Assists with Municipal Court, greets and assists customers at the front counter, provides court information and assistance to citizens in court case matters, provides administrative assistance and support to court staff.
• Review permit and license applications for completeness and communicates outstanding items to applicants.
• Other duties as assigned by Town Clerk, Deputy Town Clerk, and Building Permit Technician including special projects.

QUALIFICATIONS

• Minimum of two (2) years of related administrative or office experience; municipal experience preferred.
• Must possess a High School Diploma or equivalent; some college preferred.
• Valid Driver's License.
• High level of discretion and ability to keep information confidential.
• Bilingual (English/Spanish) preferred.
• Notary Public preferred, may be required to obtain within six months of hire.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate courteously and effectively with the general public, Town management, staff, co-workers and other public entities.
• Demonstrated excellent written and verbal communication skills.
• Excellent time management; ability to work under pressure and meet deadlines.
• Ability to perform multiple tasks at the same time; work accurately with frequent interruptions; provide attention to detail.
• Ability to learn, understand, and use judgment to correctly apply Town policy, governing law or other standards to specific situations. 
• Proven ability to use computer software to enhance and continuously improve capability and efficiency.  Able to adapt to organizational and technological change, identify problems and implement innovative change.

WHAT OUR ORGANIZATION IS PROVIDING

• Expected hiring range of $21.00 - $25.00 per hour
• Comprehensive health insurance with generous employer contribution
  • Choice of PPO, DHMO, and HDHP Medical plans
  • Dental and Vision
• Employer paid life insurance, short term disability, and long term disability
• Paid time off
• 13 paid holidays
• 457 deferred compensation retirement plan with up to 5% match

APPLICATION DEADLINE
Open Until Filled

All Town of Hudson employees are required to pass a criminal background check as a condition of employment.

Town of Hudson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status or other legally protected characteristics. In addition to federal law requirements, Town of Hudson complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Town of Hudson will not discriminate or retaliate against applicants for failing to disclose wage history in accordance with applicable law.

Town of Hudson expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Town of Hudson employees to perform their job duties may result in discipline up to and including discharge.