Administrative Coordinator-29124 - Harvard Protection Services, LLC

Position Objective:

Company Overview:

 

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States.  We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization.   The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.  People are also at the center of our Core Values.  Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.

 

Job Summary:

 

The Administrative Coordinator supports Harvard Protection’s goal of providing best in class security and life safety services.  Working with our Director, Administrative Services, the AC will provide critical support in driving current projects and new Company initiatives.  This position will be advancing projects directly tied to Company growth, business continuity, technology platforms (current & new) and creating or updating Site Post Specific Instructions.  The position will provide necessary support for the Operations and Payroll Coordinators. 

Essential Duties and Responsibilities:

• Ensure quality services are provided to meet customer expectations and contract requirements by working with an supporting our Management Leaders in the field
• Ability to partner with Payroll and Operations Coordinators to provide functional support and develop process expertise to cover absence 
• Work with our Field Technology offering; develop expertise in usage and provide support to Field Management in use
• Collection of weekly emailed Metrics Reports from Field Management and developing additional reporting processes to assist field operations.  Processing into weekly report for Management review
• Collection and processing of additional weekly, monthly, and Quarterly reporting requirements.  Be detail oriented in the appropriate sharing and archiving of confidential company documents
• Assist in development and update of field Post Order documents for Management review.  Archiving as appropriate on secure server
• Provide timely and appropriate written communications to multiple levels on long and short-term project needs.
• Have knowledge of our Business Continuity Program, while working in collaboration with teams to ensure the Disaster Recovery Program supports the business continuity requirements of the company and customer accounts
• Facilitate necessary connections between all company Inter-dependent Department and frontline staff

Knowledge and Skill Requirements:

• Candidates should possess some of the following verifiable experience:
• Advanced education degree
• 2-5 years business work environment
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills (excellent written communications)
• Ability to work in a fast paced, customer service environment
• Excellent time management skills and the ability to prioritize and problem solve
• Ability to work independently and in a team environment
• Excellent computer skills including all Microsoft Office applications
• Possess a confidence and comfort level learning and utilizing new technologies

Compensation:

Harvard Protection Services offers a competitive pay scale between $60k-65k with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

About Harvard Protection Services:

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

 

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities