Administrative Customer Service - 5th HQ

Job Summary:

We are seeking a detail-oriented Associate in the Sunrise, FL area. The ideal candidate will be processing invoices and customer orders. Must have strong organizational skills, and proficiency in Microsoft Office. Bilingual proficiency in English and Spanish is required to effectively communicate with our diverse customer base.

Employment Type: Full-Time (Monday – Friday)

Potential for Permanent Position

Key Responsibilities:

• Order Processing: Receive and process customer orders through the company's order management system.
• Inventory Management: Monitor and manage inventory levels to ensure that orders can be fulfilled without delays.
• Documentation: Maintain accurate records of all orders, shipments, and inventory using Microsoft Office applications.
• Communication: Provide updates to customers on order statuses and handle any order-related inquiries or issues.
• Reporting: Generate and analyze order fulfillment reports using Excel to track performance metrics and identify areas for improvement.
• Compliance: Ensure that all processes comply with company policies and industry regulations.

Qualifications: 

• Experience: Minimum of 3 years of experience in order fulfillment, logistics, or a related field.
• Education: High school diploma or equivalent; additional qualifications in supply chain management or related fields are a plus.

Skills: 

• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Attention to detail and accuracy
• Ability to work collaboratively in a fast-paced environment

Working Conditions:

• Environment: Store and office setting

If you meet these requirements and are looking for a dynamic work environment, we encourage you to apply!