Administrative Manager - Roto-Rooter

Job Title: Administrative Manager

Location: Edinburg, TX

Pay: $60-$70K

Company Overview: Roto-Rooter is a leading plumbing company with multiple locations across South Texas. We pride ourselves on delivering high-quality plumbing solutions and exceptional customer service. Our dedicated team is committed to maintaining our reputation and continuously improving our operations.

Position Overview: We are seeking a detail-oriented and experienced Administrative Manager to lead our administrative team. This role requires strong analytical skills, bookkeeping experience, and a solid understanding of financial processes within a multi-location environment. The Administrative Manager will oversee the day-to-day operations of the administrative team, ensuring efficient management of accounts payable, receivable, collections, payroll, compliance with Texas state sales tax regulations, and vendor management.

Key Responsibilities:

• Lead and manage a team of administrative staff members, providing guidance, training, and support to enhance performance and productivity.
• Oversee accounts payable and receivable functions, ensuring accuracy and timely processing of invoices and payments.
• Manage collections processes to ensure timely receipt of payments and address any outstanding accounts.
• Oversee payroll processes, including hours tracking and reporting, to ensure employees are compensated correctly and on time.
• Provide expertise in financing home repair projects and assist customers with financing options where applicable.
• Analyze financial data and prepare reports for management, assisting in budgeting and forecasting.
• Ensure compliance with Texas state sales tax regulations and assist in the preparation of necessary documentation.
• Manage and leverage computer-managed maintenance systems for efficient tracking of service operations and performance.
• Coordinate administrative tasks across multiple locations, fostering communication and collaboration among teams.
• Utilize experience with commercial account billing systems to streamline billing processes for business clients.
• Develop and implement efficient systems and processes to enhance operational effectiveness and team productivity.
• Maintain organized records and files for all financial transactions and employee documentation.
• Provide exceptional written and verbal communication to interact with staff, management, and external partners effectively.
• Travel to various company locations as needed, approximately 10% of the time, to support team operations and conduct training.
• Vendor Management: Oversee and manage relationships with various vendors, including software providers, supply houses, uniform suppliers, and utility companies. Ensure that vendor services are delivered efficiently and cost-effectively, negotiate contracts, and address any issues or discrepancies.

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 2-3 years of experience in an administrative role, preferably in the plumbing or construction industry.
• Proven track record of developing and implementing efficient systems and processes to streamline operations.
• Proven bookkeeping experience with a strong understanding of accounts payable, accounts receivable, payroll, sales tax regulations, and collections.
• Experience in financing home repair projects and knowledge of associated processes.
• Familiarity with computer-managed maintenance systems and commercial account billing systems.
• Experience in managing vendor relationships and negotiating contracts with software vendors, supply houses, uniform suppliers, and utility companies.
• Excellent analytical skills with the ability to interpret complex financial data.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with accounting software (e.g., QuickBooks).
• Strong written and verbal communication skills, with the ability to communicate effectively with diverse teams and stakeholders.
• Bilingual in English and Spanish is a plus.
• Strong organizational skills and attention to detail.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to be part of a reputable company making a positive impact in the community.