Administrative Medical Assistant - Premier Medical Lab

About Us:
Premier Medical Laboratories is a leading provider of high-quality diagnostic testing and medical services. Our mission is to enhance patient care through accurate and timely laboratory results, innovative testing solutions, and exceptional customer service.

Job Description:
We are seeking a friendly and organized coordinator/customer service representative to join our team. The ideal candidate will be responsible for answering phone calls, entering patient information, processing orders,  and verifying insurance details. This role is crucial in ensuring smooth and efficient operations within our laboratory.

Key Responsibilities:

Answer and direct phone calls in a polite and professional manner

Enter and update patient information in the database accurately

Verify patient insurance information and handle necessary documentation

Answeing phones

provide results to clients

schedule/log pickups

take and prepare supply orders

assist clients and patients with physician/patient portal

Release and prepare reports

requision filing 

process credit cards 

Maintain confidentiality and adhere to HIPAA regulations

Perform other administrative duties as assigned

Qualifications:

High school diploma or equivalent; additional education or certifications in healthcare administration is a plus

Medical assistant or phlebotomy certification is a plus
Proven experience as a receptionist or in a similar role, preferably in a medical or healthcare setting
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in using office software, including MS Office and medical scheduling software
Familiarity with medical terminology and insurance processes
Ability to handle sensitive information with discretion and confidentiality

Bilingual: English/Spanish, English/Russian