Administrative Patient Coordinator - Lake Success, NY at Optum

$ 2,000 Sign-On Bonus for External Candidates

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The ideal candidate will be team oriented.  In this role, you will work with all referrals for Healthy NY. There is a lot of phone work, averaging 70 outbound calls per day.  In addition, this role supports central services, completing template work for them. Must be able to work onsite.

Benefits include: Paid Time Off, 8 Paid Annual Holidays, Paid Parental Leave, Medical, Dental, Vision, 401K with Employer Match and much more!

The Clinical Administrative Coordinator is responsible for the administrative intake of patients includes managing incoming calls, managing requests for specialty services from providers/patients, providing information on available provider services and transferring patients as appropriate to clinical staff. Successful candidates are efficient, productive and thorough. This is an entry level role and training will be provided.

This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours 9:00am – 5:00pm, Monday - Friday. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 3 Delaware Drive, Lake Success, NY.

Primary Responsibilities: 

• Perform outbound calls to existing patients to schedule appointments for follow up care.
• Update patient’s chart to reflect current demographics, insurance eligibility, communication preferences, etc.
• Partners with patients to ensure they have registered with online patient portal .
• Build provider schedule to ensure patient has optimized access.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma / GED
• Must be 18 years old OR older
• Ability to work onsite; 3 Delaware Drive, Lake Success, NY 
• Ability to work any of our 8-hour shift schedules during our normal business hours 9:00am – 5:00pm, Monday - Friday, including the flexibility to work occasional overtime given the business need. 

New York Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

#RPO #RED 

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