Administrative Specialist - ACT Team - Community Support Services Inc

## Description
The Opportunity: We are seeking to hire a full time/40 hour Administrative Specialist - ACT to join our Administration Team. Under the supervision of the Director of Administration, this position supports a team of mental health professionals (MD, RN, APN, and Case Manager) in the day-to-day treatment of clients. Performs a variety of clerical/administrative support tasks requiring proficiency in the use of Microsoft 365 programs.
 
What You'll Do:
- Attend assigned team meetings and accurately record and transcribe minutes for the record, with grammatical proficiency.
- Collect and process data to update and maintain the Electronic Health Record (EHR).
- Schedule appointments as directed for staff and/or clients utilizing the EHR.
- Process various forms, documents, reports, memoranda, etc. using Microsoft Word and Excel clearly, concisely, and accurately. Is able to learn new software programs as necessary.
- Organize and compile information into files, paper and electronic records, and reports in order to make them readily accessible to self and others as necessary.
- Assist others, including the public, by providing related assistance, answering and/or referring questions appropriately to a satisfactory conclusion.
- Observe all rules of confidentiality as it relates to client information (HIPAA) both internally and in dealing with outside individuals and/or agencies.
- Responsible for being knowledgeable about client rights and procedures governing them.
- Maintain a courteous and professional manner with both internal and external customers.
- This position is full-time (40 hours a week) working normal business hours.
 
What We're Looking For:
- High school diploma/GED required.
- Experience with training/courses in secretarial/business, keyboarding, office machine operations, and office procedures.
- Intermediate level efficiency in the use of spreadsheets (Excel) and navigation within the Office 365 environment, including Sharepoint and Teams.
- Basic level skills in the use of databases to include running reports and accurate data entry.
- Demonstrated ability to assimilate information (phone calls, emails, texts, reports) from multiple sources in a prescribed manner.
- Experience taking accurate notes/minutes from a verbal source.
- Ability to keep pace in a fast moving environment involving daily interaction with multiple team members.
- Excellent organizational, attention to detail and communication skills.
- Ability to work in a team environment.
- Commitment to confidentiality, following rules of HIPAA.
- Proficiency in Microsoft Outlook.
- Skill in managing time and meeting deadlines.
 
About Us:  For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
 
What We Offer:
Pay for this position starts at $13.53-16.00/hour
Working within in a mission-driven, highly engaged environment
A supportive, professional workplace wit