Administrative Supervisor - Wyndham
Las Vegas, NV 89103
About the Job
- Deliver exceptional and consistent customer service to our guests, business partners and team.
- Implement new processes to improve customer service.
- Protect data when interacting with our guests to ensure they receive the best experience with us.
- Protect and audit company assets by consistently adhering to our policies and procedures.
- Ensure your team is up to date on all operational procedures that govern our business.
- Lead and/or coordinate the training of new hires and new business initiatives.
- Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends.
- Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalate appropriately to leadership.
- Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources.
- Help design reporting that provides critical data insights to make business decisions.
- Create development plans for your team members to help elevate their performance.
You'll Partner With:
- Sales and Marketing teams.
- Human Resources.
- Resort Operations.
What You'll Bring:
- Proficient in MS Excel, MS Word, general computer skills, and smart devices.
- Availability to support business throughout weekends and holidays.
- Experience delivering outstanding customer service.
- Experience leading teams or influencing others preferred (not required).
You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Travel + Leisure Co. benefits include:
- Medical.
- Dental.
- Vision.
- Flexible spending accounts.
- Life and accident coverage.
- Disability.
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information).
- Wish day paid time to volunteer at an approved organization of your choice.
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information).
- Legal and identify theft plan.
- Voluntary income protection benefits.
- Wellness program (subject to provider availability).
- Employee Assistance Program.
Where Memories Start with You:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
About Wyndham:
Wyndham Destinations® is the largest vacation ownership business, with more than 245 vacation club resort locations across the globe that provide a contemporary take on the timeshare. The brand portfolio ─ Club Wyndham® WorldMark® by Wyndham, and Margaritaville Vacation Club® by Wyndham, Presidential Reserve by Wyndham, and Shell Vacations Club brands ─ offers travelers the chance to own their vacation and explore places they’ve never visited before, year after year.We help travelers make lasting memories by providing them with the chance to explore new destinations, year after year. With Wyndham Destinations’ flexible ownership model, owners can purchase points that they can use toward vacations and select the time and resort that best fits their vacation preferences. More than 850,000 owners enjoy stays in a resort that feels like a home away from home, most featuring spacious suites with separate bedrooms, fully-equipped kitchens, living room and dining areas, as well as resort-style amenities and services.Wyndham Destinations is a part of Travel + Leisure Co., the world’s leading membership and leisure travel company with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travelers a way to turn vacation inspiration into exceptional experiences through travel booking platforms, subscription travel clubs and branded consumer products, all inspired by top online and print travel content. At Travel + Leisure Co., our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.https://www.wyndhamdestinations.com/us/en/our-company
