Administrative Support Assistant - CoreTechs
San Mateo, CA 94401
About the Job
Administrative Support Assistant II
San Mateo, CA 94401 – Onsite
SUMMARY:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)
JOB ACCOUNTABILITIES:
QUALIFICATIONS:
Education:
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and person with disabilities.
req2649015
San Mateo, CA 94401 – Onsite
SUMMARY:
- Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments and obtains signatures. May escort patients to their destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication
- Supports the general administrative functions of an administrative units including answering phones, greeting/referring/assisting visitors, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, reviewing budgetary expenditures, and providing general office support
These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)
JOB ACCOUNTABILITIES:
- Serve as receptionist or first-line liaison to internal and external contacts and provide general office support
- Greet customers, answer telephone, provide directions or information and solve routine issues
- Communicate routine and general information to staff, customers, and/or public about standard services, processes, and procedures using prescribed or established guidelines
- Perform routine data entry
- Review documents and ensure proper format
- Prepare, process, update, and compile routine documents, records, and reports
- Prepare routine correspondence, reports, and other documents
- Open, sort, and distribute mail
- Collate, staple, and distribute duplicated materials
- Deliver and/or pick up documents, equipment, or supplies
- Schedule/cancel appointments and meetings
- Establish and maintain office files and activity logs
- Receive, process, and ensure confidentiality of sensitive information and materials
- Maintain inventory of office equipment and supplies
- Maintain and update mailing lists; organize and implement mass mailings
QUALIFICATIONS:
Education:
- Equivalent experience will be accepted in lieu of the required degree or diploma
- HS Diploma: High School Diploma or General Education Diploma or equivalent education/experience
- 1-year recent relevant experience
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
- Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- The ability to communicate information and ideas in speaking so others will understand
- Communicating effectively in writing as appropriate for the needs of the audience
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and person with disabilities.
req2649015
Source : CoreTechs