Administrative Support Coordinator - Mountain Alarm Fire & Security

Come help us protect what matters most!

Mountain Alarm Fire and Security is currently hiring an Administrative Support Coordinator in our Ogden, Utah location.

Position Summary:

This position is responsible for inventory management alongside various administrative tasks that are essential in the continuing of efficient operations in our Northern Utah Mountain Alarm Security branch.

Duties & Responsibilities:

• Receives, reviews, and processes purchase orders from each branch
• Accurately receives and issues parts and inventory
• Inputs purchasing data into the company accounting system(s)
• Troubleshoots quantity discrepancies with vendors
• Traces all delinquent arrivals from purchase orders
• Keeps accurate data for quantities of parts issued and transferred between branch, satellite offices, trucks, and inventory
• Conduct Cycle Count Inventory and maintain strict records
• Oversee and evaluate stock rotation procedures
• Maintain adequate storage for warehouse and on-site inventory
• Maintain and evaluate inventory records on a quarterly basis
• Train branch staff and technicians in the correct inventory processes and create procedures to eliminate loss
• Create an efficient space utilization plan
• Notify management of shortages or other problems that could impact product availability
• Train branch staff and technicians on proper procedures for locating and utilizing product inventory
• Check bulk orders for accuracy and quality on arrival
• Prepare and participate in quarterly physical inventory
• Create and process POs
• Process all Agreement (paper and DocuSign) changes; including address, last name, owner, service, and takeovers
• Maintains quality standard of accuracy on contracts as set forth by Office Manager and Corporate Customer Service Manager
• Responsible for data entry for installation, monitoring, and equipment only jobs
• Adheres to Company Credit Policy and required documentation as set forth in the Credit Policy
• Acts as gatekeeper between sales staff and credit manager in job approval process
• Updates customer accounts in Sedona, ADC, and Stages as needed
• Process credit requests as needed for promotions and/or to save customer
• Process and mail out no charge items; including magnets, plank foam, batteries, and decals.
• Assists where needed to support Office Manager and/or Operations Manager
• Ability to handle a great deal of stress over long periods of time
• Performs other duties as assigned

Education & Required Skills:

• High School Diploma/GED
• Excellent verbal and written communication skills
• Ability to self-manage and work quickly and accurately
• Ability to work in a fast-paced environment and stay on task
• Must be customer service driven
• High efficiency
• Must have working knowledge of Microsoft Office Suite
• Must type proficiently and accurately
• Punctual
• Flexible style, perseverance, action oriented.
• Ability to work a full-time schedule
• Must possess strong time management skills
• Ambitious results oriented individual
• Aptitude for problem-solving, ability to determine solutions for customers
• Able to handle daily deadline pressure with positive "can-do" attitude.
• Ability to maintain and project a positive outlook to customers at all times.
• Maintains a good working environment with all employees, vendors, and customers.
• Must read and speak English
• U.S. Citizenship or permanent residency is required

About Mountain Alarm Fire & Security:

Mountain Alarm Fire & Security has over 65 years' experience protecting what matters most. The Company has grown and expanded to locations throughout Utah, Arizona, Colorado, Idaho, Montana, and Wyoming. As a family owned and operated company, we strive to provide the best customer experience from inception and beyond. We hire quality individuals with entrepreneurial spirits who are excited to help us soar to levels that far exceed our competition.

Acquired in December 2021 Mountain Alarm is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.