Administrative Support II (Patient Assistant) - ATC Healthcare

Administrative Support II (Patient Assistant)

Our client in McDonough, GA, is seeking a dependable, hard-working, and compassionate Administrative Support II (Patient Assistant) to join their permanent staff. This is an excellent opportunity for someone who enjoys helping others and wants to make a difference in their community.

Location: McDonough, GA

Pay: $14.99 / Per Hour

Position Type: Full-Time / Day Shift

Immediate Start

Weekly Direct Deposit

Job Summary:
Under general supervision, you will perform a variety of general secretarial, clerical, and administrative support functions, as well as some specialized tasks in support of the unit or office. Your responsibilities will include operating standard office equipment, entering data, processing documents and records, and working under the supervision of a clerical or administrative supervisor.

Key Responsibilities:

• Manage patient assistance program, including maintaining a medication supply closet and active/current log of medications.
• Collaborate with drug representatives and companies to obtain samples for client use.
• Complete Patient Assistance Paperwork as necessary.
• Dispose of expired medications in accordance with agency policy.
• Dispense medications to clients with medical provider approval.
• Answer telephones promptly and efficiently.
• Assist medical providers with medications.
• Manage the medication phone line, follow up on messages, and direct information to the appropriate staff members.
• Provide basic overviews of services to individuals.
• Review insurance, authorizations, and collect appropriate fees from clients.
• Review paperwork for completion and accuracy.
• Ensure Release of Information (ROI) forms are complete when providing information to outside agencies or individuals.
• Scan medical records into client files within the time frame established by the Office Manager and Center Director.
• Adhere to the Key Performance Indicators (KPI) guidelines established by the state of Georgia.
• Assist with Health and Safety duties as directed.
• Perform related duties as assigned by the supervisor.
• Maintain compliance with all company policies and procedures.

Minimum Qualifications:

• High school diploma or GED
• Two years of general office or administrative experience
• Note: Some positions may require a valid Georgia Driver's License.

Physical Requirements:

• Must be able to lift and carry up to 25/50 lbs.
• Ability to sit, stand, walk, push/pull, handle, reach, bend, twist, crawl, kneel, squat, climb (ladders or stairs), and perform overhead reaching.

Benefits:

• Health Insurance
• Tuition Reimbursement
• 401(k) with Employer Matching

Equal Opportunity Employer:
ATC Healthcare Services, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status, or any other category protected by Federal, State, or local law.